Learning Management System Administrator

6 hours, 51 minutes ago
Contract
Senior
Operations
Workato

Workato

Workato is the Enterprise Automation Platform that enables seamless integration and automation of workflows for both business and IT teams, utilizing AI-powered technology for efficient outcomes.

IT Services
251-1K
Founded 2013
$415M raised

Description

  • Manage day-to-day Docebo LMS operations, including user management, learning plans, access controls, and support tickets.
  • Troubleshoot platform issues and coordinate with Docebo support as needed.
  • Configure and optimize the LMS to support customer and partner education across self-paced, instructor-led, certification, and multi-audience programs.
  • Improve learner experience by enhancing content discovery, navigation, search, access, and personalization.
  • Support integrations between Docebo and other business systems and identify automation opportunities.
  • Build and maintain custom reports and dashboards to track learner engagement and platform performance.
  • Support analytics integrations and provide actionable insights to stakeholders.
  • Serve as the primary contact for Docebo support escalations, feature requests, and platform updates.
  • Maintain course catalogue structure, including metadata, taxonomy, and content tagging.
  • Stay current with Docebo releases and proactively recommend platform and workflow improvements.

Requirements

  • Open to a fixed-term 6-month contract engagement.
  • 5+ years of experience in customer education, L&D, learning operations, or a related field.
  • At least 2 years of hands-on Docebo administration experience.
  • Experience managing an LMS for customer education with multi-audience portal configuration and external learner engagement.
  • Experience administering both self-paced and instructor-led training (ILT) programs.
  • Strong knowledge of Docebo platform capabilities and configuration options.
  • Experience setting up learner engagement campaigns, including gamification and course completion drivers.
  • Proficiency in building custom reports and connecting LMS data to BI or analytics tools.
  • Familiarity with UI/UX customization, including widgets and page layouts; CSS and HTML knowledge is a strong plus.
  • Comfort with flexible working hours to collaborate across global time zones.
  • Experience with Docebo Connect or enterprise orchestration software such as Workato is preferred.
  • Experience leveraging AI to improve learner and admin experiences is preferred.
  • Experience with Google Analytics or similar web analytics platforms is preferred.
  • Docebo Pro certification is preferred.
  • Background in SaaS platform enablement is preferred.

Benefits

  • Flexible, trust-oriented culture with strong ownership.
  • Opportunity to work in a remote-friendly environment; Workato was ranked #1 best company for remote workers.
  • Support for work-life balance and self-care.
  • Vibrant and dynamic work environment.
  • A multitude of employee benefits available inside and outside of work.
  • Opportunity to join a company recognized by Business Insider, Forbes Cloud 100, and Deloitte Tech Fast 500.

Interested in this position?

Apply directly on the company website

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