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Senior Customer Assurance Analyst

1 day, 1 hour ago
Netherlands
Full-time
Senior
Security Analyst
Cybersecurity
AWS Azure Cybersecurity GCP
Apply Now
Wiz

Wiz

Wiz is a leading cloud security platform trusted by Fortune 100 companies to prevent data breaches and vulnerabilities, enabling faster and secure cloud development.

IT Services
251-1K
Founded 2020
$900M raised
View All Jobs 86

Description

  • Apply knowledge of EMEA- and EU-focused security, data, privacy, and regulatory requirements to customer assurance work.
  • Maintain current knowledge of Wiz’s controls, policies, product, roadmap, environment, and architecture.
  • Lead or support customer security questionnaires, audits, calls, contract reviews, and sales enablement activities within defined SLAs.
  • Evaluate, adopt, govern, and improve tools and technologies, including AI-based automations, to scale support capacity.
  • Maintain and update Customer Assurance documentation, including policies, standards, procedures, and runbooks.
  • Maintain the Wiz Trust Center and other internal and external security resources.
  • Contribute to process creation and automation within the Customer Assurance team.
  • Collaborate cross-functionally to build strong partnerships across the business.
  • Provide support and mentorship to junior analysts.

Requirements

  • 4+ years of experience in Security Governance, Risk, and Compliance roles.
  • Strong commitment to understanding customer needs, building trust, and delivering exceptional service.
  • Passion for security and a growth mindset, especially for learning cloud security.
  • Ability to collaborate and communicate with both technical and non-technical teams.
  • Baseline knowledge of security and compliance frameworks or requirements such as DORA, NIS2, SOC 2, CRA, ISO 27001, ISO 42001, NIST CSF, CIS, or GDPR.
  • Ability to assist with security compliance questionnaires and assessments.
  • Experience working in a fast-paced, high-growth tech environment such as a security startup or B2B SaaS firm.
  • A keen eye for detail and accuracy in customer responses and compliance documentation.
  • Preferred: 2+ years on a Security Customer Assurance team supporting customer inquiries, security reviews, audits, contracts, or RFPs in a SaaS or cybersecurity setting.
  • Preferred: Experience working with Legal, Engineering, Product, Sales, and Compliance teams on security initiatives.
  • Preferred: Experience using or adding tools and technologies to manage increased support requests, including AI.
  • Preferred: Hands-on experience with cloud platforms such as AWS, GCP, or Azure.
  • Must have the legal right to work in the country where the position is based, without visa sponsorship.

Interested in this position?

Apply directly on the company website

Apply Now

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