Medical Virtual Assistant (Mental Health)

2 hours, 34 minutes ago
Part-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Manage medical billing in SimplePractice, including claim submission, claim tracking, and invoice preparation.
  • Verify insurance eligibility and process copays, coinsurance, deductibles, and patient balances.
  • Ensure claims are entered accurately and applied correctly to patient deductibles.
  • Assist with provider credentialing by organizing, preparing, submitting, and tracking documentation.
  • Follow up on credentialing applications and support future practitioner onboarding.
  • Create and manage weekly social media content for Facebook and Instagram.
  • Organize email communications and support patient reactivation outreach.
  • Make outbound calls for appointment confirmations and follow-ups.
  • Provide backup phone support and other administrative assistance as the practice grows.

Requirements

  • Experience as a Medical Virtual Assistant or in a healthcare administrative role.
  • Experience with medical billing, insurance verification, patient invoicing, and credentialing.
  • Experience creating or managing social media content is a plus.
  • Experience using SimplePractice is preferred but not required; training resources are available.
  • Experience supporting a mental health, counseling, therapy, or behavioral health practice is preferred.
  • Ability to work independently with minimal supervision.
  • Availability to work mornings or afternoons within the client’s business hours as needed.
  • Must speak and write English clearly and professionally.
  • Must provide an NBI Clearance and/or Local Police Clearance before onboarding.
  • Reliable laptop or desktop computer, stable high-speed internet of at least 25 Mbps, noise-canceling headset, working webcam, and a quiet professional workspace.

Benefits

  • $5–$7 per hour depending on experience.
  • Remote work arrangement.
  • Part-time schedule of 20 hours per week.
  • Access to dedicated HR and contractor support.
  • Optional premium VPN access for privacy and security.
  • HIPAA and cybersecurity training with certification provided.
  • Access to tools, templates, workflow guides, and client-specific SOP support.
  • Client-approved U.S. holidays and optional paid or unpaid time off, if offered by the client.

Interested in this position?

Apply directly on the company website

Apply Now

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