Healthcare Systems & Workflow Specialist

2 hours, 16 minutes ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Manage and maintain EHR systems to ensure accuracy, organization, and usability.
  • Build and optimize workflows, templates, and documentation structures within the EHR.
  • Organize, tag, and structure historical medical records for easy access and analysis.
  • Design structured member journeys, touchpoints, care plan templates, intake forms, and questionnaires.
  • Translate complex healthcare data into structured, actionable workflows.
  • Manage scheduling workflows and coordinate appointments and member interactions within the EHR.
  • Use AI tools, preferably Claude, to improve processes, structure data, and increase workflow efficiency.
  • Organize and refine AI-generated clinical notes and AI scribe outputs.
  • Build standardized processes, clinical protocols, and clear documentation for all workflows.
  • Conduct independent research and support decision-making with accurate, data-driven insights.

Requirements

  • 1–2 years of experience or background in clinical operations, care coordination, or healthcare administration.
  • Experience in concierge, wellness, or high-touch healthcare environments.
  • Familiarity with wearable health data integration.
  • Strong communication skills with clear, concise, and professional client-facing readiness.
  • Proven experience managing EHR systems with a non-billing focus.
  • Hands-on experience with EHR scheduling workflows.
  • Process-driven mindset with the ability to explain workflows clearly.
  • Experience using AI tools, preferably Claude, for structured, process-oriented tasks.
  • Ability to organize and interpret healthcare data within systems.
  • Experience creating templates, workflows, and structured documentation.
  • Must speak and write English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer is required.
  • High-speed internet connection of at least 15 Mbps is required.
  • Noise-canceling headset is required.
  • Webcam for virtual meetings is required.
  • Must have a quiet, professional workspace.

Benefits

  • Dedicated HR & Contractor Support Team for questions, guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to Top 1% VA performance training for communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off according to client needs and schedule.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to tools and resources including templates, workflow guides, productivity tools, and client-specific SOP support.
  • Optional performance-based incentives such as bonuses, increased hours, or other client-approved allowances.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Parabroker/Credit Analyst - AU Mortgage Broking - 119

D2B Professional Services

Parabroker/Credit Analyst role at a fast-growing Australian mortgage brokerage, supporting end-to-end loan processing, credit analysis, and operational work while contributing to the company’s expansion.

2 hours, 1 minute ago

Accounting & Procurement Analyst

Apogee Global RMS Professional Services

Apogee Global RMS is hiring an Accounting & Procurement Analyst to support accounting operations, procurement, and vendor management for a growing portfolio of public-sector and commercial clients.

NetSuite
2 hours, 16 minutes ago

Credit Analyst / Loan Processor - 078

D2B Professional Services

A premier Australian mortgage brokerage is seeking a remote Credit Analyst / Loan Processor to manage end-to-end mortgage applications for residential and investment lending in a high-growth, client-focused environment.

CRM
2 hours, 31 minutes ago

Stage - Ingénieur(e) Méthodes

Exotec 251-1K Automotive

Exotec is seeking a Methods Engineer intern to support production workshop setup and continuous improvement within its industrial robotics operations.

2 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers