Regional Flight Operations Support Manager

2 weeks, 6 days ago
Full-time
Lead
Project and Program Management
Wing

Wing

Wing revolutionizes delivery with lightweight drones, ensuring safe and swift transport of packages from businesses to homes. Their innovative technology sets new standards for efficiency and sustainability in the industry.

Air Freight & Logistics
251-1K
Founded 2012

Description

  • Directly manage, mentor, and develop a team of Flight Operations Support Coordinators.
  • Set clear expectations, provide coaching, and deliver feedback to improve team performance.
  • Serve as the regional point of contact for vendor leadership to manage contract adherence and crew deployment.
  • Oversee workforce management tools and Google Workspace use to maintain data integrity and scheduling standards.
  • Approve team timesheets, expense reports, and regional travel.
  • Forecast regional staffing needs based on projected flight volumes and adjust headcount and recruitment pipelines.
  • Lead the creation and maintenance of SOPs for site logistics and crew readiness.
  • Ensure compliance with Wing standards and health and safety policies across the region.
  • Partner with cross-functional teams such as Maintenance, Training, and Community Affairs.
  • Represent Wing in outreach with public and government visitors.

Requirements

  • 5+ years of experience in aviation operations, logistics, or workforce management.
  • Proven experience as a people manager leading distributed teams.
  • Valid driver's license.
  • Ability to set priorities, coach direct reports, and manage performance in high-pressure environments.
  • Ability to independently manage project planning and solve problems with moderate complexity and high ambiguity.
  • Willingness to work 5 days per week, including weekends and/or holidays as needed.
  • 2+ years of direct experience in commercial drone operations (Part 107/135).
  • Active 14 CFR Part 107 Remote Pilot Certificate required.
  • Ability to perform moderate physical work outdoors for extended periods and lift equipment under 35 lbs.
  • Experience managing external vendor relationships and influencing internal partners with clear, data-backed communication.

Benefits

  • Base salary range of $116,000 to $154,000 USD.
  • Bonus eligibility.
  • Equity compensation.
  • Benefits package.
  • Accommodation support during the interview process for candidates with disabilities or special needs.

Interested in this position?

Apply directly on the company website

Apply Now

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