Product Manager - Onboarding

1 hour, 50 minutes ago
Full-time
Senior
Product Management
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Own the product roadmap and feature definitions for the onboarding experience and related product areas.
  • Serve as the central expert on the product and own the end-to-end user experience.
  • Map the full product surface area, including the dashboard, all features, and how modules connect.
  • Identify UX gaps, friction points, inconsistencies, and missed connections through deep product analysis and data review.
  • Lead design reviews and propose UX optimizations, interaction improvements, and next-step features.
  • Translate product understanding into onboarding flows, product marketing pages, and in-app education.
  • Use usage data and customer feedback to prioritize improvements that reduce drop-offs and increase conversion.
  • Create PRDs, tickets, prototypes, and designs with a high level of completeness and clarity.
  • Collaborate closely with design and engineering while being able to drive UX direction independently when needed.

Requirements

  • Experience optimizing onboarding flows and improving conversion or reducing drop-offs.
  • Strong product sense with a meticulous, detail-oriented approach to UX and feature definition.
  • Ability to become deeply familiar with a complex product quickly and operate as a central power user.
  • Comfort working in a hands-on, fast-moving startup environment with minimal bureaucracy.
  • Strong judgment to separate important issues from noise and avoid overbuilding.
  • Ability to use usage signals and customer feedback to make data-driven decisions.
  • Experience producing comprehensive PRDs, tickets, prototypes, or design artifacts.
  • Comfort partnering with design and engineering teams.
  • Immediate joiners are preferred, but all candidates will be considered.

Benefits

  • Remote-first culture with the ability to work from anywhere.
  • Competitive salary.
  • Performance-based bonuses, at the manager’s discretion.
  • Paid time off.
  • Health insurance.
  • Software budget for upskilling and productivity.
  • Tech setup budget provided after 10 months of employment.
  • High autonomy, low bureaucracy, and direct access to the founding team.
  • Optional in-person hack weeks in Hong Kong, India, or London.
  • Opportunity for fast-track leadership and possible international roles at the US headquarters after at least 2 years, subject to company needs.

Interested in this position?

Apply directly on the company website

Apply Now

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