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Healthcare Virtual Assistant - Mexico

10 hours, 59 minutes ago
Latin America, Mexico
Part-time
Junior
Virtual Assistant
Customer and Technical Support
HIPAA
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised
View All Jobs 341

Description

  • Document new patient and referral intake.
  • Manage patient and provider appointment bookings, cancellations, and rescheduling.
  • Input patient information, medical records, and billing data into EMR/EHR systems.
  • Assist with processing insurance claims and verifying patient insurance information.
  • Handle billing inquiries, concerns, and related documentation.
  • Respond to incoming patient inquiries and direct them to the appropriate healthcare professional.
  • Assist in analyzing healthcare data, preparing reports, and maintaining records.
  • Ensure HIPAA compliance, privacy regulations, and patient confidentiality.
  • Coordinate the sending of medical records to departments, providers, and other professionals as directed.
  • Perform ad hoc administrative tasks as needed.

Requirements

  • Bachelor's degree in a medical field or pharmaceutical-related industry.
  • At least 1 year of experience as a Medical Virtual Assistant.
  • Excellent written and verbal English communication skills at C1 level or higher.
  • Solid understanding of medical terminology and practices.
  • Proficiency in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations and HIPAA requirements.
  • Strong interpersonal, organizational, and time management skills with keen attention to detail.
  • Tech-savvy and familiar with desktop sharing, cloud services, and VoIP tools.
  • Ability to work a graveyard shift.
  • Must be located in Mexico or LATAM.
  • USB noise-cancelling headset and working webcam required.
  • Main and backup computer with at least a 1.8 GHz processor and 4GB RAM.
  • Main internet connection of at least 25 Mbps wired speed and backup internet of at least 10 Mbps.

Benefits

  • Performance incentives.
  • Job security and stability.
  • Paid training.
  • Inclusive culture.
  • Upskilling opportunities.
  • 100% work-from-home setup.
  • Exceptionally supportive team.
  • Opportunities for career growth.
  • Holiday and overtime pay.

Interested in this position?

Apply directly on the company website

Apply Now

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