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Healthcare Virtual Assistant (Latin America)

3 hours, 53 minutes ago
Colombia
Full-time
Junior
Virtual Assistant
Customer and Technical Support
HIPAA
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised
View All Jobs 341

Description

  • Document new patient and referral intake.
  • Manage patient and healthcare provider appointment bookings, cancellations, and rescheduling.
  • Enter patient information, medical records, and billing data into EMR/EHR systems.
  • Assist with insurance claims processing, insurance verification, and billing inquiries.
  • Respond to incoming patient inquiries and direct them to the appropriate healthcare professional.
  • Assist in analyzing healthcare data, preparing reports, and maintaining records.
  • Ensure HIPAA compliance, privacy regulations, and patient confidentiality.
  • Coordinate the sending of medical records to departments, providers, and other professionals as directed by the Managing Physician.
  • Handle ad hoc administrative tasks as assigned.

Requirements

  • Bachelor's degree in a medical field or pharmaceutical-related industry.
  • At least 1 year of experience as a Medical Virtual Assistant.
  • Excellent written and verbal English communication skills at a C1 level or higher.
  • Solid understanding of medical terminology and practices.
  • Proficiency in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations.
  • Strong interpersonal skills.
  • Strong organizational and time management skills with keen attention to detail.
  • Tech-savvy and familiar with desktop sharing, cloud services, and VoIP.
  • USB headset with noise cancellation, a working webcam, a main and backup computer, and reliable internet connections.
  • Main computer with at least a 1.8 GHz processor and 4 GB RAM.
  • Main internet service speed of at least 25 Mbps on a wired connection and backup speed of at least 10 Mbps.

Benefits

  • Performance incentives.
  • Job security and stability.
  • Paid training.
  • Inclusive culture.
  • Upskilling opportunities.
  • 100% work-from-home arrangement.
  • Exceptionally supportive team.
  • Opportunities for career growth.
  • Holiday and overtime pay.
  • Salary package with HMO coverage, up to $750 for entry level, $850 for intermediate level, and $950 for expert level.

Interested in this position?

Apply directly on the company website

Apply Now

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