Collections Specialist / Remote

2 days ago
Full-time
Junior
Customer and Technical Support
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised

Description

  • Monitor and track overdue accounts to secure timely payments.
  • Maintain accurate records of delinquent accounts, including payment arrangements, communications, and invoices.
  • Provide customer service while balancing satisfaction with collections efforts.
  • Collaborate with other departments to resolve customer issues and disputes.
  • Prepare regular reports on debt collection activities and progress.
  • Follow all applicable state and federal collection laws and regulations.

Requirements

  • 1+ years of experience in collections.
  • Fluent English at C1 level or higher.
  • Additional language skills in French, Arabic, or Spanish are an advantage.
  • Proficiency with Microsoft Office and Google Workspace.
  • Strong negotiation skills, attention to detail, and ability to handle challenging customers.
  • High-speed internet connection, personal computer, and headset.
  • Knowledge of state and federal collection laws is preferred.
  • Ability to work 40 hours per week in 8-9 hour shifts between 9:00 AM and 8:00 PM EST.

Benefits

  • Competitive salary with performance bonuses.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.
  • Remote work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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