Senior Project Manager - Generative AI Data Operations

1 hour, 41 minutes ago
Full-time
Senior
Project and Program Management
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Plan and manage a portfolio of projects end-to-end, including collections, labeling, and evaluation work.
  • Set priorities, milestones, and handoffs across multiple time zones.
  • Run governance cadences, including status updates, risk reviews, and executive reporting.
  • Align scope and budget with account and operations leads.
  • Forecast and secure rater and annotator capacity across vendors and internal teams.
  • Partner with the Sr. Quality Analyst on acceptance criteria, audits, corrective actions, and guideline consistency.
  • Identify manual processes and pilot automation using templates, scripts, RPA, and API-driven workflows.
  • Manage vendor expectations, SLAs, playbooks, and performance improvements.
  • Build and track budgets, burn, margins, and change orders to protect financial outcomes.
  • Lead root-cause analysis, escalation, and action plans for risks and issues.
  • Lead client and stakeholder planning sessions and QBR-style reviews.
  • Coach PMs and Coordinators on planning, QA, tools, onboarding, and skill growth.

Requirements

  • Bachelor’s degree or equivalent experience in business, operations, data/engineering, or a similar field.
  • 2–3 years of experience leading multi-project portfolios or large multi-workstream programs.
  • Experience in AI data, content review, labeling/annotation, or related fields.
  • Background in capacity planning, vendor coordination, and quality systems.
  • Experience piloting or scaling process automation is a plus.
  • Near-native English with strong writing and editorial skills.
  • Intermediate to advanced English for collaboration with global, distributed teams.
  • Hands-on experience with generative AI tools, including text, voice, or video.
  • Familiarity with data-annotation platforms and model-evaluation tools.
  • Ability to interpret code, datasets, and system workflows at a conceptual level, with no coding required.

Benefits

  • Remote full-time position.
  • Opportunity to work on global generative AI data operations.
  • Use of artificial intelligence tools in the hiring process, with final decisions made by humans.
  • Potential exposure to multilingual, cross-cultural AI programs and evaluation work.

Interested in this position?

Apply directly on the company website

Apply Now

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