Localization Quality Coordinator

6 days, 11 hours ago
Full-time
Mid Level
Quality Assurance and Testing
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Build and maintain quality dashboards tracking throughput, accuracy, defects, and trends.
  • Perform sampling and guideline-adherence checks, categorizing defects by type and severity.
  • Track corrective actions through closure, verify re-tests, and document outcomes.
  • Coordinate training sessions and refresher programs, including attendance and assessments.
  • Maintain version-controlled guidelines, SOPs, rubrics, and release notes.
  • Prepare client-ready reporting exports, including consistently formatted tables, charts, and footnotes.
  • Partner with Project Managers and Operations teams to align reporting and audit timelines and inputs.
  • Manage QA tool and folder access requests and permissions.
  • Support vendor coordination through checklists, SLA tracking, and documentation requests.
  • Identify process gaps and recommend practical improvements such as templates and checklists.

Requirements

  • Bachelor’s degree in Linguistics, a related language field, Quality, Operations, Business, Data/Engineering, or equivalent experience.
  • 3-7 years of experience in operations or quality coordination, linguistic quality review, or data analysis.
  • Ability to organize multiple small workstreams with strong attention to detail.
  • Clear communication skills for working with internal teams, vendors, and Project Managers.
  • Proficiency with spreadsheets and task boards.
  • Ability to apply SOPs and QA checks consistently and escalate risks early.
  • Ability to work independently in a remote environment.
  • Experience managing small-to-medium quality workstreams within defined processes.
  • Basic familiarity with business intelligence tools (preferred).
  • Degree from a top-tier university (preferred).

Interested in this position?

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