Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Analyze style guide and glossary updates, client corrections, calibration feedback, and quality requirements across content types.
  • Run alignment roundtables and publish monthly quality reports covering performance, improvement priorities, updates, errors, and arbitration outcomes.
  • Coach Reviewers through one-to-one feedback, shadowing sessions, and training based on alignment data.
  • Convert recurring issues and justification patterns into evidence-based style guide proposals.
  • Share cross-locale quality patterns with the Welocalize Quality Manager.
  • Maintain alignment with the client’s Language Manager, including clarifications, escalations, and expectation tracking.
  • Own the locale’s review service score, RQE audit and alignment performance, shared quality standards, and arbitration records.
  • Support quality governance across UI, marketing, informational, legal, product, and support content.

Requirements

  • 3–5+ years of experience in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
  • Direct experience managing client Language Manager relationships, arbitration, escalations, and conflict resolution.
  • Practical expertise with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
  • Ability to analyze style guide changes, identify implicit client expectations, and map quality tolerance by content type.
  • Experience facilitating coaching, shadowing, alignment roundtables, and structured quality reporting.
  • Analytical ability to track error concentrations, severity drift, and alignment scores and turn findings into improvements.
  • Native-level Serbian (Cyrillic) and professional-level English.
  • Experience with major technology localization programs and calibration or alignment tools preferred.
  • Must be located in an approved country and complete a background check.

Benefits

  • Remote freelance contract with approximately 24 hours of work per month.
  • Long-term partnership with global teams supporting high-visibility products.
  • Steady project volume, comprehensive onboarding, and ongoing training.
  • Access to established linguistic resources.
  • Dedicated device provided for project work.

Interested in this position?

Apply directly on the company website

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