Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Interpret client quality standards across UI, marketing, informational, legal, product, and support content.
  • Review style guide and glossary updates, assess their impact, and track client corrections and calibration decisions.
  • Lead alignment roundtables and publish monthly quality reports covering performance, improvement priorities, updates, errors, and arbitration outcomes.
  • Coach Reviewers through one-to-one feedback, shadowing sessions, and training based on alignment data.
  • Develop evidence-based style guide proposals from recurring error and justification patterns.
  • Maintain alignment with the client’s Language Manager, including clarifications, escalations, and expectation tracking.
  • Own the locale’s review service score, RQE audit and alignment performance, shared quality standards, and arbitration record integrity.
  • Share cross-locale quality patterns with the Welocalize Quality Manager.

Requirements

  • 3–5+ years of experience in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
  • Direct experience managing client Language Managers, arbitration or escalation processes, and conflict resolution.
  • Deep practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
  • Ability to analyze style guide changes, identify implicit client expectations, and map quality tolerance by content type.
  • Experience facilitating coaching sessions, shadowing, alignment roundtables, and structured quality reporting.
  • Strong analytical skills in tracking error concentrations, severity drift, and alignment scores.
  • Native-level German (Switzerland) and professional-level English.
  • Experience supporting major technology localization programs and using calibration or alignment tools is preferred.
  • Must be physically located in one of the approved countries and complete a background check.

Benefits

  • Remote freelance/independent contract with approximately 24 hours of work per month.
  • Long-term partnership with global teams working on high-visibility products.
  • Steady project volume.
  • Comprehensive onboarding and ongoing training.
  • Access to established linguistic resources.
  • Dedicated device provided for project work.

Interested in this position?

Apply directly on the company website

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