Customer Success Associate

16 hours, 29 minutes ago
Full-time
Entry Level
Customer and Technical Support
Weekday

Weekday

Weekday helps companies hire engineers who are vouched by other software engineers, enabling passive income for engineers. They offer services like drafting outreach messages, shortlisting candidates, and conducting reference checks. Backed by Y Combin...

Construction & Engineering
11-50
Founded 2020

Description

  • Be present in community environments, events, and group interactions to identify meaningful moments.
  • Capture photos, videos, and real-time content using a mobile device during on-ground activities.
  • Document user journeys, stories, feedback, and milestones in a structured manner.
  • Share regular updates, highlights, and content with internal teams for marketing use.
  • Maintain logs and reports to track community engagement, participation, and emerging trends.
  • Support engagement initiatives by identifying opportunities for referrals, testimonials, and member participation.
  • Coordinate with internal teams to ensure content aligns with broader communication goals.
  • Ensure consistency in capturing authentic, high-quality, and relevant content.
  • Identify patterns in user behavior and engagement to support decision-making.
  • Help create a continuous flow of community-driven content.

Requirements

  • 0 years of experience required; open to freshers.
  • Strong verbal and written communication skills in English.
  • Comfortable interacting with people and building rapport in community settings.
  • Interest in fitness, wellness, or community-driven environments is an advantage.
  • Ability to capture photos and videos using a mobile device with a good eye for detail.
  • Observant mindset with the ability to identify meaningful stories and moments.
  • Proactive and self-driven, with the ability to take initiative without constant supervision.
  • Strong organizational skills to manage content, updates, and documentation effectively.
  • Comfortable working in fast-paced, on-ground environments rather than desk-based roles.
  • Ability to collaborate with cross-functional teams and share insights clearly.
  • Reliable, adaptable, and consistent in follow-through and execution.
  • Passion for storytelling, content, and community engagement.

Benefits

  • Remote work from India, with Chennai listed as a location option.
  • Full-time employment.
  • Salary range of Rs 150000 - Rs 300000 per year (INR 1.5-3 LPA).

Interested in this position?

Apply directly on the company website

Apply Now

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