Waymark

Waymark offers an AI-driven video creation platform that enables users to quickly and easily produce customized sample commercials by automatically generating content based on local business data.

Media

Consumer Discretionary

11-50 (45)

Founded 2012

2 open positions

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Outreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County

4 hours, 33 minutes ago

United States

Full-time

Lead

Operations Manager

Project and Program Management

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Waymark

Waymark offers an AI-driven video creation platform that enables users to quickly and easily produce customized sample commercials by automatically generating content based on local business data.

Media

11-50

Founded 2012

View All Jobs 2

Description

Provide direct supervision of care coordinators’ day-to-day activities in Sonoma, Orange, and San Bernardino Counties.
Participate in patient outreach, care coordination, and provider communication as an individual contributor.
Coach, mentor, and support care coordinators to ensure competency and workflow compliance.
Coordinate with local leadership, care team members, Operations, and Learning & Development to execute cross-team workflows and projects.
Review data dashboards to monitor team performance, identify improvement opportunities, and drive goal achievement.
Help hire, train, deploy, and support local care coordinators as the market grows.
Foster partnerships with primary care providers through communications and meetings.
Build and maintain community partnerships through in-person or virtual engagement at community events.
Maintain knowledge of community programs and resources that support patient health care needs.
Promote an inclusive, collaborative team culture and represent Waymark’s values within the local team.

Requirements

Experience supervising care coordinators, patient navigators, customer service staff, outreach specialists, or similar roles.
Strong understanding of Medicaid and managed care organizations (MCOs), including barriers to access and quality for underserved populations.
Demonstrated ability to monitor and optimize metrics using Excel or similar data tools.
Experience collaborating and communicating effectively in a multidisciplinary team setting.
Experience with healthcare data and/or electronic health records.
Ability to travel locally within the market, up to 30%.
Must reside in Sonoma, Orange, or San Bernardino County.
Bachelor’s degree in health administration, health management, public health, business administration, or a related field (preferred).
Longtime resident of one of the three counties with knowledge of MCO and community resources (preferred).
Multilingual skills are a plus.

Benefits

Stock options with opportunity to invest in the company’s growth.
Work-from-home stipend for the first year to support home office setup.
Medical, vision, and dental coverage.
Basic life insurance.
20 vacation days plus 11 paid holidays.
Paid parental leave, including 16 weeks for birthing parents and 8 weeks of bonding leave for non-birthing parents.
401(k) retirement savings plan with company contribution, subject to vesting.
Commuter benefits and a professional development stipend.

Interested in this position?

Apply directly on the company website

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