Accounting Associate

3 weeks, 6 days ago
Full-time
Entry Level
Customer and Technical Support
Wave

Wave

Wave is a small business software company that offers a suite of money management tools including invoicing, accounting, credit card processing, payroll, receipt scanning, and personal finance tools. With 2.5 million customers worldwide, Wave provides ...

Internet Software & Services
251-1K
Founded 2010
$80M raised

Description

  • Manage a portfolio of small business clients and own their bookkeeping accounts.
  • Act as a trusted advisor and de facto accounting department for Wave’s small business customers.
  • Use Wave’s software to import and categorize transactions, reconcile accounts, and complete monthly bookkeeping.
  • Generate clients’ financial statements and flag potential bookkeeping issues.
  • Set and manage client expectations using sound judgment and clear communication.
  • Meet with clients on recurring virtual calls to review their books.
  • Explain accounting concepts in plain language and answer bookkeeping-related questions.
  • Provide timely email responses and deliver exceptional customer service.
  • Build trusting client relationships through accounting expertise and consistent support.
  • Collaborate with peers and share knowledge to support the broader team.

Requirements

  • Completion of post-secondary education in Finance, Accounting, or Business.
  • 0-2 years of general work experience.
  • Previous experience in cloud accounting.
  • Customer-centric mindset with strong problem-solving skills.
  • Stellar communication skills with the ability to explain accounting concepts in lay terms.
  • Strong attention to detail.
  • Resourcefulness.
  • Previous experience working with small businesses is a plus.

Benefits

  • Remote full-time role.
  • Salary of $51,000 per year.
  • Inclusive and accessible candidate experience.
  • Opportunity to work in a creative, collaborative environment.
  • Support for applicants who require accommodations during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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