Conversational Data Collection Associate (Audio Recording) - Malay

2 weeks ago
Contract
Entry Level
Data Science and Analytics
Volga Partners

Volga Partners

Volga Partners is a technology company that provides innovative solutions and services to clients. With expertise in ML, AI, and crowd management, we deliver high-quality software development, data annotation, content management, data mining, analytics...

Internet Software & Services
51-250

Description

  • Record natural customer support-style conversations using provided prompts and instructions.
  • Play assigned roles such as Customer or Support Agent in one- or two-language scenarios.
  • Speak clearly and naturally during recordings rather than sounding robotic or scripted.
  • Complete recordings in a quiet, noise-free environment that meets audio quality standards.
  • Upload completed files correctly according to project instructions.
  • Re-record assignments when recordings do not meet quality requirements.
  • Complete assigned work within project deadlines.
  • Follow project instructions carefully and participate in quality review and approval processes.

Requirements

  • Approximately 1 hour of recording per assignment.
  • Strong communication skills in the required language(s).
  • Ability to follow instructions and meet deadlines.
  • Attention to detail and ability to maintain clear audio quality with minimal background noise.
  • Ability to participate in conversational recordings.
  • Availability aligned with project timelines and assignment needs.
  • Computer or laptop with internet access.
  • Working microphone or headset.
  • Ability to use Google Sheets, Google Drive, and Zencastr.
  • Ability to download, rename, and upload files correctly.
  • Willingness to be available for potential re-record requests.
  • Selected participants may be required to sign an agreement and acknowledgement form.
  • Understanding and acceptance of quality review and payment terms.
  • Consent for project-related use of recorded audio data.

Benefits

  • Pay rate of $15.00 USD for 1 hour of recording.
  • Paid per approved assignment.
  • Payment based on approved work and successful quality review.
  • Opportunity for flexible participation based on assignment availability and language needs.
  • Approved premium fixed rates for this project scope and launch phase.
  • Existing Deel rates and onboarding structures may remain in place for currently onboarded participants depending on assignment type and operational alignment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Regional Operations Manager, Premium Support

Airbnb 5K-10K Hotels, Restaurants & Leisure

Airbnb is hiring a full-time Regional Operations Manager in Ireland to lead customer service operations, manage people managers, and ensure high-quality support for the community.

SQL Tableau
7 hours, 36 minutes ago

Product Support Specialist

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a Product Support professional to work directly with enterprise users, resolving complex issues and improving the support experience for its largest customers.

SQL Tableau
7 hours, 51 minutes ago

Customer Service Representative (Remote)

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Customer Support Specialist in South Carolina to manage customer inquiries, resolve order issues, and help keep service-of-process orders moving efficiently.

Confluence
7 hours, 51 minutes ago

Customer Service Representative (Remote)

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Customer Support Specialist in North Carolina to resolve customer order issues, coordinate with internal teams and process servers, and help keep case-related work moving efficiently.

Confluence
8 hours, 6 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers