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Verification Quality Control Specialist

1 month, 1 week ago
United States
Full-time
Junior
Manual QA Tester
Quality Assurance and Testing
Apply Now
Veriff

Veriff

Veriff is an industry leader in online identity verification, providing AI-powered software to help businesses build trust and transparency online. With a combination of AI technology and human verification teams, Veriff offers fraud prevention, compli...

IT Services
51-250
Founded 2015
$92M raised
View All Jobs 13

Description

  • Perform quality control checks to ensure verification processes meet established standards.
  • Monitor quality performance and identify opportunities for improvement.
  • Support team members and stakeholders with questions related to quality assurance processes.
  • Analyze operational data to identify trends, risks, and improvement opportunities.
  • Maintain internal guidelines and improve QA tool-related processes.
  • Document process updates and maintain traceable change logs for compliance purposes.
  • Create structure around QA workflows, goals, and operational priorities.
  • Contribute to projects that improve operational quality and efficiency.
  • Share insights and learnings that help reduce risk, complexity, and operational challenges.

Requirements

  • Experience in quality control, customer support, or a similar role.
  • Strong attention to detail and the ability to make consistent decisions across a high volume of cases.
  • Ability to stay focused and perform well in a fast-paced environment where priorities change quickly.
  • Comfort making independent decisions confidently, even under time pressure.
  • Structured and methodical approach to handling multiple tasks or priorities.
  • Strong communication skills with the ability to adapt communication style to different audiences.
  • Driven, reliable, and able to take ownership of work.
  • Interest in identifying opportunities to improve processes and raise quality standards.
  • Proactive mindset and willingness to question or challenge processes when improvements can be made.
  • Excellent written and spoken English.
  • Knowledge of Veriff’s product and verification processes is a plus.
  • Must be located remotely within Utah, USA.

Benefits

  • Work from home flexibility based in Utah.
  • Stock options.
  • Extra recharge days on top of annual vacation.
  • Extensive medical, dental, and vision insurance.
  • Learning and development budget.
  • Health and sports budget.
  • Four weeks of fully paid sabbatical leave after your 5th work anniversary.

Interested in this position?

Apply directly on the company website

Apply Now

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