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Voice of the Customer Intern - Summer 2027

3 weeks, 6 days ago
United States
Internship
Entry Level
Data Analyst
Data Science and Analytics
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 28

Description

  • Analyze quantitative survey data and qualitative customer feedback to identify trends and recurring themes.
  • Synthesize customer insights into clear, actionable findings and recommendations.
  • Support Voice of the Customer action plan workstreams and customer experience improvement initiatives.
  • Help create an inventory of surveys across Veeam to improve visibility, coordination, and governance.
  • Consolidate feedback from multiple sources and connect insights to business priorities and customer journey moments.
  • Maintain project trackers, documentation, and follow-up activities.
  • Develop stakeholder-ready summaries, presentations, and other communication materials.
  • Collaborate with cross-functional stakeholders on customer insights and program coordination.

Requirements

  • Rising junior or senior pursuing a bachelor’s degree, or a graduate student, at an accredited college or university.
  • Strong interest in customer experience, Voice of the Customer, customer insights, research, analytics, or program management.
  • Proficiency with Windows and Microsoft Office, including PowerPoint, Word, Outlook, and Teams.
  • Proficiency in Microsoft Excel and interest in organizing data, identifying trends, and summarizing insights.
  • Comfort working with quantitative survey data and qualitative customer feedback.
  • Strong analytical, problem-solving, communication, and information-synthesis skills.
  • Ability to communicate findings clearly and tailor messages to different audiences.
  • Ability to work independently with limited direction in a fast-paced environment.
  • Detail-oriented, curious, organized, motivated self-starter comfortable managing multiple priorities.
  • Ability to collaborate with cross-functional stakeholders and support documentation and coordination.

Benefits

  • Paid internship with a U.S. hourly pay range of $20–$25.
  • Paid company holidays during the internship.
  • Technology stipend to help set up a workspace.
  • Eight hours of paid volunteer time through the Veeam Cares Program.
  • Personal and professional development through the internship program.
  • Weekly professional development sessions, networking events, and social activities.

Interested in this position?

Apply directly on the company website

Apply Now

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