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Senior Production Engineer

2 hours, 32 minutes ago
United States
Full-time
Mid Level
Site Reliability Engineer (SRE)
Software Development
Azure C# CI/CD Elasticsearch Go Grafana Java JavaScript OpenTelemetry Prometheus TypeScript
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 193

Description

  • Own complex and escalated production issues from support and drive long-term fixes with engineering across code, configuration, and architecture changes.
  • Proactively identify and address risks uncovered during problem-solving and incident response.
  • Lead production efficiency initiatives and maintain processes, runbooks, and knowledge base integrity.
  • Define, build, and maintain production monitoring systems.
  • Continuously improve alerting to reduce noise and ensure actionable, well-documented runbooks.
  • Define and maintain SLIs/SLOs for key services and use error budgets to inform operational and product decisions.
  • Turn manual operational processes into automation.
  • Own and drive the post-mortem review process and follow-up actions from incident analysis.
  • Collaborate with support as an escalation point and provide feedback and improvement recommendations.
  • Work with developers, product managers, and security professionals throughout design, rollout, patch delivery, and incident mitigation to ensure services are production-ready and fault-tolerant.

Requirements

  • 3–5 years of experience in software engineering, site reliability, production engineering, or senior technical support roles operating distributed systems.
  • Experience with log analysis and advanced troubleshooting.
  • Basic programming experience with languages such as JavaScript, Go, TypeScript, Java, or C#.
  • Experience deploying and troubleshooting systems on public cloud platforms, with Azure preferred.
  • Familiarity with observability tools such as Elastic, Prometheus, Grafana, and OpenTelemetry.
  • Understanding of distributed systems, networking, automation, and CI/CD.
  • Prior on-call or incident response experience preferred.
  • Background in automation, performance testing, or service scalability preferred.
  • Familiarity with compliance or security best practices preferred.

Benefits

  • Unlimited paid time off, 12 paid holidays, and 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Paid parental leave: 8 weeks for all parents and 16 weeks for birthing parents.
  • Medical, dental, and vision coverage starting on day one.
  • Mental health support, therapy sessions, and digital wellness tools through the Employee Assistance Program.
  • 401(k) retirement plan with company matching contributions.
  • Fertility, adoption, and surrogacy support through Maven.
  • Legal services, identity protection, supplemental health insurance options, and tax-advantaged spending accounts for healthcare, dependent care, and commuting.
  • Competitive compensation with performance-based bonus, plus pay ranges from $92,100 to $235,900 USD depending on U.S. geographic zone.
  • Professional development resources including LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events.

Interested in this position?

Apply directly on the company website

Apply Now

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