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Mission Lead - Clearance Required

1 hour, 55 minutes ago
United States
Full-time
Senior
Customer Success Manager
Project and Program Management
Agile Notion
Apply Now
Vannevar Labs

Vannevar Labs

Vannevar Labs is a defense company that combines top engineering talent with decades of mission experience to deliver state-of-the-art technology to those in need. They specialize in a foreign text workflow platform, Decrypt, designed for national secu...

Aerospace & Defense
11-50
$87M raised
View All Jobs 19

Description

  • Lead mission engagements with operational, technical, and leadership stakeholders to understand mission needs, constraints, and success criteria.
  • Translate mission problems into clear problem statements, requirements, milestones, and measurable outcomes.
  • Shape pilots and scale pathways by defining objectives, timelines, and adoption plans.
  • Create technical narratives that connect agent-based capabilities to mission requirements and operational constraints.
  • Run the customer operating cadence, including weekly syncs, internal standups, executive updates, QBRs, action tracking, and risk reviews.
  • Partner with Product and Engineering to ensure mission context informs scope, tradeoffs, and delivery plans.
  • Help stakeholders navigate requirements development, budgeting cycles, contracting pathways, and cross-organization coordination.
  • Coordinate onboarding, training, and customer success to support adoption and sustained use of the capability.
  • Maintain detailed account documentation in Notion, including stakeholders, org charts, use cases, timelines, deliverables, decisions, and lessons learned.
  • Identify adjacent use cases and support account expansion opportunities.

Requirements

  • 6+ years of experience owning outcomes in complex customer environments, such as defense, intelligence, public sector, or other regulated domains.
  • Demonstrated ability to lead cross-functionally with little consistent guidance.
  • Strong written and verbal communication skills with the ability to synthesize ambiguity into clear plans and execution.
  • Ability to scope and credibly articulate solutions by connecting mission problems to software capabilities and measurable outcomes.
  • Sufficient technical fluency to partner effectively with Product and Engineering and translate complex concepts into mission-relevant narratives.
  • Strong operational skills in planning, prioritization, stakeholder management, and follow-through.
  • Experience with deployments or fielding in secure or regulated environments, such as ATO/IL environments, classified workflows, or compliance-constrained settings, preferred.
  • Experience navigating programs, including requirements, budgets, authorities, timelines, and contracting pathways, preferred.
  • Deep expertise in a mission or technical domain such as cyber, information warfare, ISR, networks, operations, or warfare systems/command and control, preferred.
  • Experience running executive-level customer updates such as QBRs or steering committees, preferred.

Benefits

  • Salary range of $150,000-$170,000 plus equity and 401(k) match.
  • Health, dental, and vision insurance.
  • 100% remote-first culture with the ability to work from anywhere in the U.S. and WeWork access for full-time employees.
  • Unlimited PTO with competitive vacation and holiday schedules.
  • Monthly lifestyle stipends for mental health, wellness, fitness, in-home office setup, and family planning assistance.
  • Salary top-up during military reserve duty.
  • Fully paid parental leave.
  • Child and pet care reimbursement during travel.

Interested in this position?

Apply directly on the company website

Apply Now

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