Logistics & Operations Assistant (Afternoon Shift)

1 month ago
Full-time
Mid Level
Customer and Technical Support
Valatam

Valatam

Valatam provides experienced virtual assistant services from Latin America, enabling growing businesses to streamline their operations by managing administrative tasks, social media, customer service, and sales, thereby allowing entrepreneurs to focus ...

Professional Services
11-50
Founded 2016

Description

  • Execute and monitor administrative tasks across multiple departments within established timelines.
  • Enter data accurately and update CRM and internal systems.
  • Respond professionally and promptly to customer and internal inquiries via email and chat.
  • Coordinate scheduling, follow-ups, and documentation to support smooth operations.
  • Maintain organized and accessible customer files, notes, and records.
  • Prepare clear, error-free customer-facing documents and reports.
  • Identify potential issues or delays and escalate them to the appropriate coordinator.
  • Perform other related administrative and operational tasks.

Requirements

  • Fluent English at C1/C2 level and Spanish.
  • 2–5 years of experience in operations, administrative support, or customer-facing roles.
  • Ability to work independently with minimal supervision and manage multiple priorities.
  • Ability to make routine decisions and adapt to evolving or partially documented workflows.
  • Proficiency with Google Workspace and Microsoft Office.
  • Excellent communication and problem-solving skills.
  • Experience with Asana, Notion, Trello, or similar project management tools preferred.
  • Quiet home office, stable internet of at least 10 Mbps download and 2 Mbps upload, and a backup connection.
  • Bachelor’s or Associate’s degree preferred.
  • Availability for full-time remote work from eligible countries without travel commitments during the first four months; working hours are 6:00 AM–2:00 PM PST.

Benefits

  • Monthly compensation equivalent to USD $696–$1,044, based on experience.
  • Annual pay increments.
  • Discretionary client bonuses; 80% of clients award year-end bonuses.
  • Seven U.S. federal holidays and four paid PTO days.
  • Monthly medical insurance stipend after eligibility requirements are met.
  • Birthday and anniversary bonuses plus a gym/wellness allowance.
  • Unlimited online fitness classes, company events, and Christmas celebrations.

Interested in this position?

Apply directly on the company website

Apply Now

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