Patient Care Coordinator

4 days, 14 hours ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals received by fax or telephone and convert referrals into evaluations.
  • Verify patient insurance coverage and collect payments due at the time of service.
  • Maintain an orderly, organized front office workspace and create an inviting clinic atmosphere.
  • Make welcome calls and help influence patient arrival rates through a positive customer experience.
  • Manage schedule efficiency, document routing, deposits, non-clinical documentation, and other practice management tasks.
  • Monitor caseload-related reporting, including discharge candidates, progress notes, and insurance reporting.
  • Monitor clinic inventory and support day-to-day clinic operations.
  • Attend required training and complete quarterly compliance training.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and the ability to work well with business office and field leadership.
  • Ability to multitask, stay organized, meet deadlines, and work with little to no supervision.
  • Efficient time management and presentation skills as part of a team.
  • Ability to operate multiple computer programs and office equipment in a fast-paced office environment.
  • Full-time availability, typically Monday through Friday with a minimum of 40 hours per week.
  • Ability to attend special events some evenings and weekends or work additional hours as needed.
  • Experience or familiarity with clinic practice management, patient intake, or customer service is beneficial.
  • Training participation with Territory Field Trainers (TFT) for Raintree and other business process updates is required.
  • Colorado pay range of $17.50 to $18.00 per hour, depending on experience, credentials, certifications, and other qualifications.

Benefits

  • Annual paid Charity Day to support a cause you care about.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) retirement plan with company match.
  • Opportunity to participate in bonus programs or other incentive plans.
  • Inclusive, equal opportunity work environment.

Interested in this position?

Apply directly on the company website

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