IT & Security Operations Analyst

4 hours, 34 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
UpGuard

UpGuard

UpGuard is a cybersecurity ratings platform based in Sydney, Australia, specializing in third-party risk management and attack surface monitoring to prevent data breaches and enhance IT security.

Professional Services
51-250
Founded 2012
$47M raised

Description

  • Run daily, weekly, and periodic IT and security operational checklists, with a focus on Google SecOps/Chronicle monitoring.
  • Perform health checks across GCP infrastructure, SaaS applications, and security tooling, including alerts, compliance, and CI/CD pipelines.
  • Troubleshoot security and infrastructure issues, document fixes, and raise follow-up actions.
  • Collaborate with DevOps and InfraOps on platform-level and security-related issues.
  • Identify and propose security and platform improvements as business context grows.
  • Implement automation, security tooling, and platform enhancements to strengthen cloud and SaaS environments.
  • Contribute scripts, dashboards, and operational improvements with a focus on security and compliance.
  • Feed day-to-day operational insights into long-term IT security and operational strategy.
  • Assist with IT support tasks across systems, hardware, and software when needed.
  • Prioritize tasks effectively and align timelines with stakeholders.

Requirements

  • Practical experience in IT and security operations across cloud infrastructure, especially GCP, and SaaS environments.
  • Hands-on knowledge of Google SecOps/Chronicle for threat detection and incident response.
  • Strong understanding of identity and access management with Okta, including SSO, MFA, SCIM, and RBAC concepts.
  • Familiarity with automation platforms such as Zapier and N8N, and scripting with Bash, PowerShell, or Python.
  • Experience managing and integrating enterprise SaaS applications in a security-conscious environment.
  • Exposure to infrastructure-as-code tools like Terraform or similar, or willingness to learn.
  • Thoughtful, empathetic approach to end-user support across globally distributed teams.
  • Hands-on experience managing laptop fleets, including macOS and ChromeOS.
  • Exposure to SOC/SOC2 frameworks and compliance practices is preferred.
  • Ability to spot trends in incoming attacks and unusual system activity is preferred.
  • Experience investigating logs and identifying anomalies beyond standard monitoring is preferred.

Benefits

  • Monthly lifestyle subsidy for financial, physical, and mental well-being.
  • WFH set-up allowance to help establish a suitable home working environment within the first 3 months.
  • $1,500 USD annual Learning & Development allowance.
  • Annual leave plus two additional UpGuardian leave days.
  • 18 weeks of paid parental leave, regardless of parenting role.
  • Personal leave allowance, including sick leave and carer’s leave.
  • Fully remote working environment, with physical offices available in Sydney and Hobart.
  • Top-spec hardware provided for the role.
  • Generative AI subsidy with paid subscriptions to access AI tools.
  • Health, dental, and vision insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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