VIP Host

5 hours, 42 minutes ago
Full-time
Junior
Customer and Technical Support
Underdog Fantasy

Underdog Fantasy

Underdog Fantasy offers a mobile sportsbook app for betting on moneylines, parlays, and player props. Users can create custom parlays and make predictions on player stats with a bonus offer for the first bet.

Media

Description

  • Support onboarding of new VIP clients and deliver a high-touch initial experience.
  • Execute personalized VIP communications and campaign follow-through.
  • Assist with VIP retention and promotional strategy execution.
  • Coordinate gifting, client entertainment, events, and related logistics.
  • Support responsible gaming monitoring and outreach for VIP clients.
  • Partner with the VIP Senior Manager on daily operations, issue escalation, and response times.
  • Manage multiple client relationships and operational workstreams while maintaining personalized service.

Requirements

  • 1+ year of experience in client-facing, hospitality, concierge, VIP services, or account management roles.
  • Experience in gaming, sports, or another high-touch industry preferred.
  • Strong relationship-building and interpersonal judgment.
  • Excellent written and verbal communication with high-value clients.
  • Highly organized and detail-oriented, with strong follow-through.
  • Ability to handle sensitive client and responsible gaming information discreetly.
  • Ability to manage multiple clients and workstreams without losing personal attention.
  • Flexible availability for occasional evenings, weekends, and event travel.
  • Event planning or client entertainment logistics experience preferred.
  • Familiarity with CRM or VIP management platforms preferred.
  • Knowledge of sports, fantasy sports, or sports betting audiences preferred.

Benefits

  • Target starting salary of $77,000–$85,000 plus target equity.
  • Unlimited PTO for full-time employees.
  • 16 weeks of fully paid parental leave.
  • Home office stipend and virtual-first work culture with periodic in-person gatherings.
  • 401(k) with up to 5% employer match.
  • Company-paid health, dental, and vision plan options, plus FSA.
  • Company-sponsored sports meetups and events.
  • Enterprise Claude and ChatGPT accounts.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Renewals Representative

LastPass 251-1K IT Services

LastPass is hiring a Renewals Representative to manage end-to-end customer renewals, protect recurring revenue, and identify expansion opportunities across an assigned territory in its global renewals organization.

Salesforce
5 hours, 27 minutes ago

Senior Affiliate Manager

Launch Potato 51-250 Professional Services

Launch Potato is hiring a US-remote Affiliate Publisher Manager to grow and diversify publisher accounts across regulated verticals while owning partner relationships, compliance, and margin performance.

Affiliate Marketing
5 hours, 27 minutes ago

B2B Account Director (ABM Focus)

Wpromote 251-1K Media

Wpromote is seeking a B2B Account Director to lead complex SaaS, services, and enterprise client relationships, driving retention, growth, integrated marketing strategy, and measurable pipeline impact across long buying journeys.

CRM Digital Marketing Email Marketing HubSpot Salesforce Social Media Marketing
5 hours, 42 minutes ago

Account Manager, AI Agents

Wing Assistant 51-250 Professional Services

Central is hiring a remote Customer Success/Account Manager to own SMB customer accounts for its AI phone and back-office automation platform, from onboarding and adoption through retention and expansion.

CRM JIRA Linear Twilio
5 hours, 57 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers