Shipping Specialist - Work from Home / Dayshift

2 hours, 25 minutes ago
Full-time
Senior
Operations
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016

Description

  • Manage international purchase orders from placement through delivery and invoicing.
  • Oversee drop ship processes from supplier purchase order placement through customer invoicing.
  • Liaise with suppliers and freight forwarders to ensure timely dispatch and delivery of stock.
  • Prepare, review, and coordinate shipping and customs documentation to avoid delays.
  • Provide regular updates to management on order status, shipment delays, and stock shortages.
  • Work with international offices to track order status and delivery timelines.
  • Maintain and update ERP systems with purchase order changes, shipment milestones, and delivery information.
  • Monitor shipment progress across multiple markets and support issue resolution for delays or discrepancies.
  • Identify and escalate supply chain risks, documentation gaps, and service issues proactively.
  • Contribute to continuous improvement across shipping, logistics coordination, and system accuracy.

Requirements

  • Bachelor’s degree in Commerce, Supply Chain, International Business, or a related discipline.
  • 7+ years of experience in international logistics, shipping, or imports/exports coordination.
  • Hands-on experience in direct imports/exports coordination within a product-based or trading environment.
  • Strong knowledge of shipping documentation, freight coordination, and customs-related requirements.
  • Experience liaising with suppliers and freight forwarders across multiple countries and time zones.
  • Experience working with multi-currency ERP systems.
  • Strong attention to detail with a high level of accuracy in documentation and data entry.
  • Ability to manage multiple shipments, deadlines, and competing priorities effectively.
  • Proactive problem-solving skills with the ability to identify and resolve shipping issues early.
  • Strong written and verbal English communication skills.
  • Experience in FMCG, distribution, or product-based environments is advantageous.
  • Ability to work independently in an offshore support role while maintaining a high level of service and responsiveness.

Benefits

  • Work from home Monday to Friday, 8:00am–5:00pm PHT, with daylight saving adjustments.
  • HMO coverage with 1 free dependent and medical reimbursements.
  • Government-mandated benefits.
  • Work-from-home allowances.
  • Opportunities to work with leading companies in Australia and beyond.
  • Training programmes for career development.
  • Engaging company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture with dedicated managers focused on growth and success.

Interested in this position?

Apply directly on the company website

Apply Now

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