Legal Administration & Workflow Coordinator - Work from Home/Dayshift

2 weeks, 3 days ago
Full-time
Senior
Operations
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016

Description

  • Manage, monitor, and maintain workflows, task lists, and deadlines using workflow systems such as Monday.com.
  • Coordinate calendars, meetings, and key priorities for fee earners to support daily practice operations.
  • Open new client files and complete client intake processes accurately and on time.
  • Monitor, triage, and allocate incoming emails and communications to the appropriate people or matters.
  • Draft, format, and prepare straightforward legal and administrative documents using firm templates and established processes.
  • Maintain accurate digital and physical filing systems, records, and matter documentation in line with practice standards.
  • Follow up with fee earners and stakeholders on outstanding tasks and workflow items to support matter progression.
  • Liaise professionally with clients, internal stakeholders, and third parties on administrative and workflow matters.
  • Support internal process improvement initiatives to improve workflow efficiency, organization, and administrative consistency.
  • Provide light marketing support where required, including podcast coordination, speaker scheduling, and follow-up tasks.

Requirements

  • Associate’s degree or higher in Legal Studies, Business Administration, or a related field.
  • Proven experience in a senior legal administration, legal support, legal operations, or similar role in a legal practice environment.
  • Previous law firm experience is required, ideally with exposure to estates and wills matters.
  • Minimum of 2 years’ experience in a legal administrative support role is preferred.
  • Strong proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and document formatting tools.
  • Experience with cloud-based legal practice management, workflow, or task management systems such as Actionstep, Monday.com, or similar platforms.
  • Strong understanding of legal administrative processes, file opening procedures, matter coordination, and document management practices.
  • Ability to prepare, format, review, and manage straightforward legal and administrative documents with care and accuracy.
  • Excellent written and verbal communication skills for working with clients, colleagues, and external stakeholders.
  • Strong organizational and time management skills with the ability to manage multiple tasks, priorities, and deadlines effectively.
  • High attention to detail and the ability to maintain accurate records, files, correspondence, and workflow tracking.
  • Ability to handle confidential and sensitive information with discretion and professionalism.
  • Proactive and dependable approach with the ability to work independently and keep workflow items moving.
  • Familiarity with estates and wills terminology, documents, and practice processes is highly regarded.
  • Exposure to light marketing coordination, podcast administration, or speaker scheduling is advantageous.

Benefits

  • Work from home Monday to Friday with weekends off.
  • Day shift schedule: 7:00 AM to 4:00 PM PHT, with daylight saving adjustments.
  • HMO coverage with 2 free dependents and medical reimbursements.
  • Government-mandated benefits.
  • Work-from-home allowances.
  • Training programmes for career development.
  • Opportunities to work with leading companies in Australia and beyond.
  • Engaging company outings, team activities, and wellness sessions.

Interested in this position?

Apply directly on the company website

Apply Now

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