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Accounts Receivable & Order Processing Officer | Work from Home - Dayshift

3 hours, 43 minutes ago
Philippines
Full-time
Mid Level
Accountant
Finance and Accounting
Apply Now
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016
View All Jobs 31

Description

  • Process and review customer order data from OMS and eCommerce platforms.
  • Check systems and resolve pricing, discount, and invoicing discrepancies before finalizing invoices in Xero.
  • Manage accounts receivable tasks in Xero, including invoice finalisation, payment allocation, reconciliations, and account administration.
  • Process customer account applications and support new account setup.
  • Monitor overdue invoices and perform debtor follow-ups by email and outbound calls when required.
  • Manage medium and high-risk accounts, escalate issues as needed, and ensure appropriate approvals.
  • Report accounts receivable issues, including overdue balances, to the Finance Manager.
  • Respond to customer and pharmacy enquiries about orders, accounts, and products through shared inboxes.
  • Liaise with dispatch and internal teams to support smooth order processing.
  • Prepare ad hoc reports and support accounts receivable analysis, audits, training, and daily administrative tasks.

Requirements

  • Bachelor’s degree in Business, Finance, Accounting, or a related field is preferred.
  • Minimum 3+ years of experience in accounts receivable, collections, debtor management, or similar finance support roles.
  • Strong experience in high-volume accounts receivable environments, including payment allocation and collections.
  • Experience handling debtor follow-ups via email and outbound calls.
  • Background in wholesale, retail, or e-commerce environments is highly desirable.
  • Experience with Xero or similar accounting/order management systems is preferred.
  • Intermediate Excel skills are required.
  • High attention to detail and accuracy in financial processing and administration.
  • Strong written and verbal communication skills with the ability to handle customer interactions confidently.
  • Ability to work independently while collaborating effectively with a team.
  • Strong organisational, time management, and problem-solving skills.
  • Ability to manage sensitive financial and customer information with professionalism.
  • Exposure to Australian accounting or business processes is advantageous.

Benefits

  • Work from home with a dayshift Monday to Friday schedule and weekends off.
  • HMO coverage with 2 free dependents and medical reimbursements.
  • Government-mandated benefits.
  • Opportunities to work with leading companies in Australia and beyond.
  • Training programmes for career development.
  • Engaging company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture with dedicated managers focused on growth and success.
  • Competitive pay and benefits with additional entitlements and structured career development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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