Hiring Language Interpreters for English to Native Language to English

3 days, 13 hours ago
Full-time
Entry Level
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Answer calls promptly and provide interpretation in a friendly, professional manner.
  • Interpret accurately between English and the assigned native language, following established interpretation protocols.
  • Convey concepts and meanings without omissions or additions.
  • Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Follow client instructions and comply with protocol when supporting limited English-speaking persons.
  • Avoid direct interaction with the limited English-speaking person without client permission.
  • Work purely as an interpreter without handling escalations or providing resolutions.
  • Maintain punctuality and availability during scheduled work hours.
  • Work scheduled night shifts from home for 40 hours per week.

Requirements

  • Excellent English and fluency in the relevant native language, including the ability to read and write.
  • Only nationals or permanent residents with sound knowledge of both languages are eligible.
  • Willingness to work from home on a schedule set by the client, with shifts between 8:00 pm and 8:00 am Malaysia Time.
  • Ability to work a 9-hour shift including a 1-hour break.
  • Own stable home internet with minimum speeds of 10 Mbps download and 5 Mbps upload.
  • Own mobile phone with Android 6.0 or above, or iOS 12 or above.
  • Willingness to work permanent night shifts.
  • Willingness to work on public holidays and weekends.
  • Language pair availability in one of the following combinations: English-Khmer-English, English-Italian-English, English-Bulgarian-English, English-Hungarian-English, English-Portuguese Cape Verdean (Creole)-English, English-Russian-English, or English-Uzbek-English.

Benefits

  • Salary of RM 30 per hour, approximately RM 4,800 per month.
  • Annual leave of 12 days.
  • Medical leave plus hospitalization leave.
  • Medical coverage and insurance.
  • Two rotating days off per week.
  • Public holidays and rest days aligned to the country served (US).
  • Paid replacement leaves.

Interested in this position?

Apply directly on the company website

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