Hiring English-Somali-English Interpreters

1 day, 12 hours ago
Full-time
Mid Level
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Answer calls promptly and provide interpretation between English and Somali.
  • Render the correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Remain punctual and available during scheduled working hours.
  • Follow client instructions and comply with protocol when working with limited English-speaking persons.
  • Provide interpretation only, without handling escalations or resolving issues.
  • Work scheduled night shifts, including public holidays and weekends as required.

Requirements

  • Fluent in English and Somali, with the ability to read and write Somali.
  • Able to speak clearly in both languages with proper pronunciation and enunciation.
  • Malaysian citizen, Malaysian national, or permanent resident; open to Malaysian Citizen/Spouse Visa and others.
  • Must work from home on a 9-hour schedule anytime between 8:00 pm and 8:00 am, including a 1-hour break.
  • Willing to work permanent night shifts, weekends, and public holidays.
  • Own a stable home internet connection with at least 5 Mbps download and 1 Mbps upload speed.
  • Own an Android phone version 6 or above, or an iPhone with iOS 12 or above.
  • Available to work 40 hours per week based on the schedule.
  • Experience in interpretation or sound knowledge of both languages is preferred.

Benefits

  • RM 30 per hour, approximately RM 5,200 per month.
  • EPF and SOCSO contributions.
  • Annual leave of 12 days.
  • Medical coverage, insurance, and MC plus hospitalization leave.
  • 2 rotating days off per week.
  • Paid replacement leave.
  • Public holidays and days off aligned with the country served (U.S.).

Interested in this position?

Apply directly on the company website

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