Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services

Telecommunication Services

5K-10K (8156)

Founded 2008

146 open positions

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Senior Manager Software Engineering

1 day, 21 hours ago

Ireland

Full-time

Lead

Engineering Manager

Software Development

E-commerce

Apply Now

Twilio

Diversified Telecommunication Services

5K-10K

Founded 2008

View All Jobs 146

Description

Lead two Commerce engineering teams focused on Shopping Experience and Billing Experience.
Manage software engineers working on core systems used directly by customers.
Partner with Product and Engineering peers to define technical strategy and long-range plans.
Drive execution of core Billing and Commerce capabilities, including customer self-service and billing infrastructure.
Improve reliability, operational efficiency, and customer experience metrics for Billing Experience.
Influence team direction, culture, and engineering standards across the organization.
Refine practices that support individual growth, team development, and continuous improvement.
Hire, mentor, and develop engineering talent.
Collaborate closely with internal stakeholders and external customers to deliver solutions.

Requirements

10+ years of experience working on large-scale distributed systems.
3+ years of experience managing engineering teams.
Experience leading 1-2 teams totaling 8+ engineers.
Understanding of architectural patterns and best practices for high-scale web applications, including well-designed APIs, Backend For Frontend, and Domain Driven Development.
Ability to dive deep into technical details and provide guidance when needed.
Strong customer focus and the ability to understand customer needs and solve their problems.
Proven track record of delivering in a fast-paced and ambiguous environment.
Prior experience in the Billing domain with knowledge of industry trends is highly desirable.
Strong focus on delivering exceptional user experiences with a customer-first mindset (desired).
Prior E-Commerce or Billing experience (desired).
Remote role based in Ireland.
Occasional travel may be required for project or team in-person meetings.

Benefits

Competitive pay.
Generous time off.
Parental leave.
Wellness leave.
Healthcare coverage.
Retirement savings program.
Remote-first work environment.
Opportunities to support volunteering and donation efforts.

Interested in this position?

Apply directly on the company website

Apply Now

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