Project Manager 3

1 hour, 41 minutes ago
Full-time
Senior
Project and Program Management
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Translate business needs into actionable, prioritized requirements through end-to-end discovery and document project impact and outcomes.
  • Build strong partnerships across Global Operations teams, including Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance, to support scalability and operational readiness.
  • Drive project momentum by owning timelines, holding cross-functional partners accountable, and adapting to shifting business capacity.
  • Identify and mitigate risks by mapping dependencies across Enterprise Technology and Global Operations and protecting the critical path.
  • Prepare clear weekly status updates and maintain detailed project documentation in Airtable for auditability and stakeholder alignment.
  • Coordinate launch timing between Enterprise Technology releases and Global Operations enablement to ensure smooth business-facing rollouts.

Requirements

  • 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.
  • Proven ability to translate technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.
  • Experience managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement.
  • Advanced experience with project management and tracking tools such as Airtable, Jira, or Asana.
  • Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance is preferred.
  • PMP or another program management certification is preferred.
  • Ability to work remotely from Colombia.
  • Willingness to travel occasionally for project or team in-person meetings.

Benefits

  • Competitive pay.
  • Generous time off.
  • Parental leave and wellness leave.
  • Healthcare coverage.
  • Retirement savings program.
  • Remote-first work arrangement.
  • Opportunities to support volunteering and donation efforts in the community.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Project Manager (Rail Track Terminal/Intermodal)

Olsson 1K-5K Construction & Engineering

Olsson is hiring a Project Manager for its Rail Track Team to lead complex terminal and intermodal rail projects from concept through completion.

11 minutes ago

Senior Structural Engineer - Data Center

Olsson 1K-5K Construction & Engineering

Olsson is seeking a Senior Structural Engineer to lead small to medium-sized structural engineering projects for major technology and mission-critical clients, from conception through completion.

26 minutes ago

Project Civil Engineer - Site Design

Olsson 1K-5K Construction & Engineering

Olsson is hiring a Civil Project Engineer in its Dallas or Fort Worth office to support site design and land development projects by overseeing planning, design, coordination, and project execution.

26 minutes ago

Distribution Engineering Group Leader

Olsson 1K-5K Construction & Engineering

Olsson is hiring a Group Leader for its Energy Distribution team to oversee people, project delivery, and client relationships for electrical distribution work.

26 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers