Partner Solutions Architect

2 hours, 9 minutes ago
Full-time
Lead
Software Development
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Serve as a lead technical strategic advisor for Twilio’s most strategic partners in the LATAM region.
  • Design sophisticated, multi-platform solutions that integrate with complex enterprise technology stacks.
  • Drive technical enablement and readiness so partners can deliver customer outcomes independently.
  • Collaborate with regional GTM teams to incorporate partner implementation strategies into early planning and business alignment.
  • Act as a technical bridge between partner communities and Product teams to influence global roadmaps.
  • Create reusable solution assets and technical documentation to help partners scale adoption.
  • Maintain alignment with internal teams to support regional success.
  • Serve as a subject matter expert contributing to Twilio’s global partner strategy and product roadmap.

Requirements

  • 8+ years of experience in technical pre-sales, consulting, or partner-facing architectural roles.
  • Experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.
  • Technical fluency in API-first architectures and the ability to build functional prototypes to demonstrate integration concepts.
  • Outstanding communication skills with the ability to explain complex technical topics to executive and developer audiences.
  • Proficiency in English and Portuguese; Spanish is desired for the LATAM region.
  • Subject matter expertise in AI-powered customer engagement (agentic workflows, RAG, LLMs), CCaaS, or telecom technologies such as SIP and WebRTC is desired.
  • Experience as a strategic influencer providing insights to internal product teams to help shape global roadmaps is desired.
  • This role is remote and based in Brazil.
  • Approximately 15% travel is anticipated.

Benefits

  • Competitive pay.
  • Generous time off.
  • Parental leave.
  • Wellness leave.
  • Healthcare coverage.
  • Retirement savings program.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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