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Director, Product Management

2 hours, 57 minutes ago
United States
Full-time
Executive
Product Manager
Product Management
Google Tag Manager Twilio
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Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 124

Description

  • Develop and drive the strategy and roadmap for Twilio’s phone number products.
  • Collaborate cross-functionally with GTM, Legal, and Communications Product teams to align on strategy and market opportunities.
  • Launch innovative phone number products from the infrastructure layer up and lead new initiatives that open new markets.
  • Represent the voice of the customer in product decisions and ensure the team builds products customers value.
  • Manage and mentor a global team of product managers.
  • Work with engineering counterparts to translate customer needs into products at global scale.
  • Understand phone number requirements across Twilio’s business and enable customers to get numbers when and where they need them.
  • Drive cohesive, incremental releases from a robust stream of work.

Requirements

  • 10+ years of product management or related experience building customer-facing B2B cloud products or developer products.
  • Experience growing and leading a team of product managers.
  • Experience with highly technical, multi-workstream product launches; distributed systems experience is a plus.
  • Ability to translate between technical details, customer problems, and business impact.
  • Strong communication skills, including presenting to leadership and writing clear feature specifications with partners.
  • Experience working with exec-level stakeholders and building deep customer relationships.
  • Ability to build highly leveraged products that serve as a foundation for customers and internal teams.
  • Comfort working directly with engineering, sales, legal, and customers.
  • Ability to prioritize and deliver a steady stream of work in cohesive, incremental releases.
  • BS in Computer Science, Engineering, or equivalent practical experience.
  • Experience building products or services related to APIs or developer experience (desired).
  • Experience working with telecommunications or other regulated ecosystems (desired).

Benefits

  • Competitive pay with location-based salary ranges from $227,840 to $335,000.
  • Eligible for Twilio’s equity plan and corporate bonus plan.
  • Healthcare coverage and health care insurance.
  • 401(k) retirement savings program.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample parental and wellness leave.
  • Remote-first work environment, with occasional travel for in-person meetings.

Interested in this position?

Apply directly on the company website

Apply Now

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