Inbound Sales Performance Leader

3 days, 20 hours ago
TurFresh

TurFresh

TurFresh offers turf cleaning services and artificial grass cleaning products with specialized enzymes to eliminate pet turf odor and rejuvenate synthetic turf.

Professional Services
11-50
Founded 2010

Description

  • Own daily performance of the inbound sales team, with conversion rate as the primary KPI.
  • Deliver structured one-on-one coaching, accountability, and follow-up for sales consultants.
  • Review recorded calls and AI-generated insights to identify coaching opportunities.
  • Run role-play sessions based on real customer scenarios and reinforce weekly sales workshop concepts.
  • Improve discovery, qualification, objection handling, follow-up, and closing behaviors.
  • Use CRM data, call recordings, scorecards, and performance metrics to prioritize coaching.
  • Accelerate new-hire development and ensure consistent execution of the sales process.
  • Reduce sales-created operational issues through stronger qualification and documentation.
  • Partner with Sales Operations, Marketing, and Operations to improve the customer experience and sales process.

Requirements

  • Availability during U.S. Pacific business hours.
  • Excellent spoken and written English.
  • Demonstrated success improving inbound sales-team conversion through coaching and accountability.
  • Experience reviewing recorded sales calls and identifying actionable coaching opportunities.
  • Experience delivering one-on-one coaching and structured role-playing.
  • Experience using CRM data, call recordings, and performance metrics to guide coaching priorities.
  • Ability to reinforce a defined sales process through consistent follow-up and accountability.
  • Comfort leading difficult conversations and coaching through resistance.
  • Experience in a revenue environment driven by inbound customer conversations rather than outbound prospecting.
  • Experience selling to residential consumers (preferred).

Benefits

  • Initial 90-day performance-based contract engagement with the opportunity to transition into a long-term leadership role.
  • Remote work arrangement.
  • Structured onboarding, weekly sales workshops, and established coaching resources.
  • AI-assisted call analysis, CRM dashboards, sales scorecards, KPI reporting, and standard operating procedures.
  • Potential paid working session with the sales team during the hiring process.

Interested in this position?

Apply directly on the company website

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