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Senior Technical Product Manager

1 hour, 44 minutes ago
United States, Canada
Full-time
Senior
Technical Product Manager
Software Development
Agile Microservices REST API
Apply Now
Tucows

Tucows

Tucows, a tech company since 1993, offers domain name services, fiber internet, and SaaS to keep people connected and improve the Internet experience.

Diversified Telecommunication Services
251-1K
Founded 1993
View All Jobs 9

Description

  • Set and communicate platform-level product strategy for billing at Wavelo.
  • Translate complex billing behavior into clear product definitions, requirements, and guardrails.
  • Evaluate new use cases and customer requests, balancing flexibility, risk, and long-term maintainability.
  • Partner with Engineering, Operations, and Product Managers to align on billing behavior and ownership boundaries.
  • Create accurate product-authored documentation for Marketing that explains billing behavior, supported use cases, customer value, and competitive differentiation.
  • Work with Solutions to evaluate customer-specific requirements and determine what should be productized versus handled as one-off needs.
  • Maintain a shared understanding of how billing works across teams.
  • Serve as a liaison to customer delivery and solutions teams to support onboarding, integration, and customization.
  • Define success metrics and drive outcomes that improve customer experience.

Requirements

  • 5+ years of technical product management experience with senior-level ownership of platform or financial systems.
  • Strong experience with billing, invoicing, payments, or accounting-adjacent platforms; telecom experience is preferred.
  • Demonstrated ability to work closely with engineering teams in an agile environment.
  • Experience translating complex product behavior into priorities, acceptance criteria, and iterative delivery.
  • Hands-on experience with event-driven architectures, microservices, and RESTful API design.
  • Familiarity with customer onboarding, delivery, and post-sales technical support in a SaaS or enterprise setting.
  • Strong product instincts backed by technical fluency.
  • Experience with telecom systems and standards is a plus, but not required.

Benefits

  • Base salary of $139,000-$154,000 USD for US residents or $128,000-$142,000 CAD for Canadian residents.
  • Remote-first work environment with the ability to work from anywhere you can connect to the Internet.
  • People-first culture grounded in respect, trust, and flexibility.
  • Fair compensation and generous benefits through Tucows’ total rewards package.
  • Reasonable accommodation support for disabilities during the application and interview process.
  • Participation in the E-verify program for all US employees.

Interested in this position?

Apply directly on the company website

Apply Now

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