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Manager, Engineering Operations

3 hours, 5 minutes ago
Canada
Full-time
Lead
Infrastructure Engineer
DevOps and Infrastructure
AWS CI/CD CloudFormation EC2 Linux Terraform
Apply Now
Tucows

Tucows

Tucows, a tech company since 1993, offers domain name services, fiber internet, and SaaS to keep people connected and improve the Internet experience.

Diversified Telecommunication Services
251-1K
Founded 1993
View All Jobs 9

Description

  • Build, mentor, and support a team of infrastructure and operations engineers.
  • Set priorities, goals, and performance expectations for the Engineering Operations team.
  • Foster a culture of ownership, operational excellence, and continuous improvement.
  • Oversee the reliability and performance of infrastructure across AWS and hybrid environments.
  • Drive improvements in observability, incident response, and operational processes.
  • Lead root cause analysis and turn incidents into long-term infrastructure improvements.
  • Partner with Security Operations, Compliance, and engineering teams to design and operate scalable, resilient infrastructure.
  • Lead modernization initiatives such as cloud adoption, automation, and infrastructure as code.
  • Provide architectural guidance for systems that must remain highly available and high-performing.
  • Review infrastructure designs and contribute to troubleshooting complex production issues when needed.

Requirements

  • 8+ years of experience in DevOps, infrastructure engineering, site reliability engineering, or systems engineering.
  • Experience leading or mentoring engineers in a technical environment.
  • Experience leading engineering or infrastructure teams while remaining technically engaged.
  • Strong knowledge of AWS cloud infrastructure and distributed systems.
  • Hands-on experience with AWS services such as EC2, VPC, S3, RDS, IAM, and CloudWatch.
  • Experience managing or operating hybrid infrastructure, including cloud and on-premises systems.
  • Familiarity with Infrastructure as Code tools such as Terraform, CloudFormation, or similar.
  • Experience with CI/CD pipelines, automation, and modern DevOps practices.
  • Strong understanding of Linux systems, networking fundamentals, and production operations.
  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Benefits

  • Remote-first role for applicants in Canada.
  • Base salary range of $154,000 to $168,000 CAD.
  • Total rewards package with fair compensation and generous benefits.
  • Flexible work philosophy that supports people-first, trust-based work arrangements.
  • Reasonable accommodation support during the application and interview process.
  • Commitment to inclusion, diversity, and equal opportunity in the workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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