Sr. Sales Executive – AWS

1 month ago
Full-time
Senior
Sales and Business Development
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982

Description

  • Identify, penetrate, and close net-new enterprise accounts.
  • Generate pipeline through outbound prospecting, executive outreach, account mapping, partners, events, and referrals.
  • Sell Amazon Connect, Amazon Q in Connect, AI agents, and AWS AI capabilities for contact center and customer service transformation.
  • Build relationships with senior leaders across CX, customer service, contact center, technology, digital, data and AI, and operations.
  • Uncover customer challenges and develop business cases focused on CX improvement, cost reduction, automation, revenue growth, and transformation.
  • Partner with solution architects, consultants, delivery leaders, and AWS experts to create demonstrations, proposals, solution designs, and executive presentations.
  • Manage complex transformation sales cycles from qualification through negotiation and close.
  • Differentiate TTEC Digital against CX, CCaaS, AI, cloud, and services competitors.
  • Maintain accurate opportunity strategies, close plans, pipeline, and forecasts while achieving new-logo targets.

Requirements

  • 5+ years of enterprise technology, cloud, SaaS, CCaaS, CX, AI, or professional services sales experience.
  • Proven new-logo hunter with experience personally originating and closing enterprise customers.
  • Consistent achievement or overachievement of aggressive sales quotas.
  • Demonstrated ability to self-generate pipeline through direct prospecting.
  • Experience selling complex six- and seven-figure technology transformation solutions.
  • Experience selling into contact center, CX, digital, technology, data and AI, or operations organizations.
  • Experience with Amazon Connect, AWS, CCaaS, conversational AI, contact center technology, cloud transformation, or adjacent solutions.
  • Ability to create demand, establish credibility with senior business and technology leaders, and develop territory and account strategies independently.
  • Strong consultative selling, value-selling, competitive selling, negotiation, communication, and closing skills.

Benefits

  • Remote work arrangement.
  • Eligibility to participate in an annual incentive program.
  • Medical, dental, and vision benefits.
  • Tax-advantaged health care accounts.
  • Financial and income protection benefits.
  • Paid time off and wellness time off.

Interested in this position?

Apply directly on the company website

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