RemoteLeaf Logo
Log in Sign up

QA Lead /SDET Lead

1 month, 1 week ago
Canada
Full-time
Lead
QA Engineer
Software Development
CI/CD LLM Machine Learning Microservices WebSockets
Apply Now
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982
View All Jobs 42

Description

  • Lead quality engineering for an AI-powered platform spanning voice, desktop, intelligence, and automation.
  • Own the quality strategy across a fast 1-week sprint and weekly deployment cadence.
  • Build and maintain automated regression suites that gate production releases.
  • Set and ship automation patterns while raising the capabilities of the QA team.
  • Own cross-service contract testing for production readiness.
  • Develop load, stress, and soak testing coverage for low-latency services.
  • Rapidly isolate failures, report root causes, and help development teams debug issues.
  • Establish quality signals that are available in minutes rather than days.
  • Help lead future QA hires and grow the quality engineering function.

Requirements

  • 8+ years of QA/SDET experience.
  • Experience building a test automation foundation from scratch for a fast-shipping product.
  • Hands-on leadership in framework design and automation architecture.
  • Strong root-cause debugging and issue isolation skills.
  • Experience testing distributed, event-driven, low-latency systems.
  • Experience with CI/CD and trunk-based development practices.
  • Experience with contract/API testing between services.
  • Experience with load, stress, and soak testing of high-throughput systems.
  • Experience testing event-driven systems, WebSocket flows, and browser extensions.
  • Experience testing AI outputs and using AI tools daily, including AI-assisted test generation (strong plus).

Benefits

  • Fully remote, full-time role.
  • Opportunity to work on AI CX tools at a public company.
  • Work on products used in enterprise deployments at scale.
  • Fast-moving startup-style environment inside an established company.
  • Potential impact on company trajectory and stock value.
  • Great Place To Work 2024-2025 certification.
  • Equal opportunity employer with a diverse and inclusive workforce.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Pavago

QA Automation Engineer

Pavago IT Services

Pavago is hiring a senior QA Automation Engineer for a client technology company to build and improve Playwright- and TypeScript-based test infrastructure, strengthen CI/CD quality checks, and increase release confidence in a fully remote product environment.

South Africa Pakistan Latin America Full-time Senior SDET (Software Development Engineer in Test)
Agile CI/CD Cypress Playwright TypeScript
11 hours, 53 minutes ago
Civica

Data Tester

Civica 1K-5K Internet Software & Services

Civica is seeking a Data Tester to validate financial data across complex migration projects, ensuring accuracy, integrity, defect resolution, and readiness for go-live in public-sector systems.

India Full-time Junior Data Analyst QA Engineer
Azure JIRA SAP SQL
12 hours, 8 minutes ago
NearForm

Senior Test Engineer - Python

NearForm 251-1K Internet Software & Services

Nearform is hiring a remote Senior Test Engineer in the United States to embed comprehensive testing practices across the software lifecycle and deliver reliable, scalable enterprise applications for clients.

United States Full-time Senior SDET (Software Development Engineer in Test)
$130k-$160k
Agile Chai CI/CD Cypress Git Playwright Python
1 day, 10 hours ago
Wikimedia Foundation

Software Quality Manager

Wikimedia Foundation 251-1K Internet Software & Services

The Wikimedia Foundation seeks a Software Quality Manager to lead distributed testing and technical documentation teams supporting engineering teams that build and maintain Wikipedia and other Wikimedia projects.

Singapore United States Canada United Kingdom Germany Italy Netherlands Poland Ghana Kenya Spain Switzerland Mexico Morocco Brazil Colombia South Africa India Indonesia Full-time Lead QA Engineer Technical Writer
$129k-$203k
Go PHP Python
1 day, 11 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers