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AWS Sr. Developer Node.js/TypeScript

2 months, 2 weeks ago
United States
Full-time
Senior
Backend Engineer
Software Development
Agile AWS CloudFormation DynamoDB JIRA LLM NLP Node.js Python SageMaker Scrum TypeScript
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TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982
View All Jobs 45

Description

  • Lead daily standups and service review meetings with internal teams and clients as needed.
  • Own the operational stability of client AWS environments, including monitoring, incident response, root cause analysis, and remediation.
  • Manage and execute change requests and enhancement work through Jira.
  • Implement infrastructure-as-code updates using CloudFormation and Serverless Framework templates.
  • Collaborate with clients on roadmap planning and convert business needs into actionable backlog items.
  • Mentor junior developers on technical practices, documentation, runbooks, and SLA awareness.
  • Contribute to internal MSP best practices, tooling, playbooks, and documentation standards.
  • Stay current on AWS services and cloud trends to identify opportunities for client environment improvements.
  • Handle professional conflict constructively while supporting team morale and cohesion.

Requirements

  • 7+ years of development experience with a strong recent focus on Node.js/TypeScript and AWS services.
  • Expert knowledge of AWS services and cloud architecture, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, and VPC/network configurations.
  • Experience working in a managed services or operational support environment with SLAs, incident management, and change control.
  • Thorough knowledge of agile and ITSM methodologies, including the ability to blend Scrum with service management disciplines.
  • Ability to mentor junior team members constructively while maintaining strong team relationships.
  • A mindset of seeking to understand before prescribing solutions in long-term client relationships.
  • Willingness to stand behind technical convictions while committing to team decisions.
  • Genuine interest in technology and continuous learning, especially AWS services and best practices.
  • Experience with the Serverless Framework (preferred).
  • Python development experience and familiarity with observability/monitoring tools such as CloudWatch (preferred).
  • Background in Amazon Connect or contact center technology (preferred).
  • Experience designing and integrating AI/ML solutions using AWS AI services such as Amazon Lex, Bedrock, SageMaker, Comprehend, or Transcribe (preferred).
  • Familiarity with LLM integration patterns, prompt engineering, NLP, and conversational AI, including chatbot development and voice/chat automation (preferred).

Benefits

  • Remote role based in the United States.
  • Full-time position.
  • Salary range of $115,000 to $135,000 per year.

Interested in this position?

Apply directly on the company website

Apply Now

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