Technical Operations Manager

2 hours, 4 minutes ago
Full-time
Senior
Project and Program Management
TrueML

TrueML

TrueML develops innovative financial technology solutions that enhance customer experience and aim to improve the financial health of consumers by addressing their unique needs and preferences.

Internet Software & Services
51-250
Founded 2013

Description

  • Establish and manage the team’s project management workflows in Jira.
  • Define processes, timelines, and operating standards for long-term scalability.
  • Track delegated work, maintain accountability, and remove blockers before they affect delivery.
  • Identify repetitive manual tasks and implement automation to improve operational efficiency.
  • Handle daily operational execution, including troubleshooting and validation work.
  • Serve as a primary client contact and provide clear weekly status updates.
  • Interface with partners to ensure their needs are understood and addressed.
  • Use technical judgment to diagnose issues across APIs, SFTP transfers, and process logic.
  • Support the team with practical, hands-on problem solving as needed.

Requirements

  • 5+ years of experience in technical project management or technical operations.
  • Proven experience building project management systems in Jira from scratch.
  • Strong organizational and follow-up skills with exceptional attention to detail.
  • Ability to work with technical concepts such as APIs and data transfer protocols.
  • Experience producing concise, professional updates for clients and leadership.
  • Comfort handling high-stakes operational work with composure.
  • Data-driven mindset with an ability to identify the right metrics for reporting and insight.
  • Hands-on, practical approach to solving operational and technical problems.
  • $118,000 - $132,000 annual salary.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Accounting Technology Services (ATS) Senior Consultant

GRF CPAs & Advisors 51-250 Diversified Financial Services

GRF CPAs & Advisors is hiring a remote Sage Intacct Implementation Manager to lead client software implementation projects for a diverse accounting and advisory client base.

49 minutes ago

Technical Project Manager

Prominence 51-250 Professional Services

Prominence is seeking a Technical Project Manager to support healthcare analytics consulting projects that help leading healthcare organizations improve data-driven operations and outcomes.

Agile Power BI Tableau
1 hour, 4 minutes ago

Technical Business Analyst

Airalo 51-250 Airlines

Airalo is hiring a remote Technical Business Analyst in Spain or the United Kingdom to translate local telecom regulatory and partner requirements into functional specifications for its global MVNO core platform.

JIRA
1 hour, 4 minutes ago

Professional Services Engineer

Prime System Solutions Internet Software & Services

The Engineer, Professional Services at the company supports project implementations and extended client engagements by delivering customer-focused technical work, incident resolution, and project coordination.

Active Directory Azure CrowdStrike DHCP DNS SAML SQL Server
1 hour, 19 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers