Senior Operations Manager

1 month ago
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021

Description

  • Provide leadership for the organization and guide operational decision-making.
  • Partner with senior management on strategic planning, mission, values, and long-term goals.
  • Develop, implement, review, and improve operational policies, procedures, and workflows.
  • Analyze organizational processes, staffing needs, equipment requirements, and operational efficiency.
  • Work with the operations team to address customer issues, complaints, and service improvements.
  • Assist HR with recruiting for senior-level roles and support performance appraisal criteria and review processes.
  • Help compile the company budget and growth strategy, and execute plans to improve company and asset growth.
  • Manage staffing levels, wages, contract labor, and adherence to business objectives.
  • Ensure legal, regulatory, and compliance documentation is filed and maintained.
  • Build alliances and partnerships with other organizations and support internal communication between workers and management.

Requirements

  • 5+ years of experience managing a complex enterprise’s human resources, finances, operations, or strategies.
  • A degree in business, operations management, or a related field.
  • Strong understanding of financial and budgeting processes and principles.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Strong interpersonal and communication skills.
  • Excellent organizational skills and the flexibility to shift between priorities.
  • Data-processing skills and the ability to manage budgets.
  • Strong problem-solving capability and sound personal and professional judgment.
  • Ability to delegate tasks effectively and demonstrate ethical leadership.
  • High level of stress tolerance.

Benefits

  • Competitive salary.
  • Remote work year-round.
  • 25 PTO days per year.
  • 9 national holidays.
  • Professional development opportunities and continuous growth.
  • Full-time remote schedule (40 hours/week) with an immediate start upon hire.
  • Flexible working hours with mandatory 9am–2pm EST coverage and additional flexible hours.
  • Autonomy and ownership over projects.

Interested in this position?

Apply directly on the company website

Apply Now

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