E-Invoicing Compliance Program Manager

6 hours, 6 minutes ago
Full-time
Mid Level
Project and Program Management
TRAILD

TRAILD

TRAILD specializes in accounts payable automation, utilizing advanced AI and OCR technology to streamline invoice processing, enhance payment protection, and minimize the risk of fraud and errors in financial transactions.

Internet Software & Services
11-50
Founded 2017

Description

  • Track country e-invoicing mandates, formats, and timelines, translating them into requirements by country, ERP, and workflow.
  • Serve as the internal compliance expert and coordinate with external advisors or network providers when needed.
  • Keep compliance guidance current and aligned across Product, Solutions, and Customer Success.
  • Project-manage customer e-invoicing implementations from scoping through go-live across countries and ERPs.
  • Coordinate Product, Solutions, Engineering, and Integrations on requirements, priorities, timelines, and country-specific workflows.
  • Support Customer Success with initial implementations, ticket diagnosis, workarounds, and Engineering escalations.
  • Create implementation playbooks, training, reference materials, and ERP/country guides for Customer Success and Solutions Engineers.
  • Support pre-sales with demos, technical calls, scoping, RFI responses, and accurate product capability guidance.
  • Share recurring customer requirements and context with Product.

Requirements

  • Experience in e-invoicing, tax, or regulatory compliance within a SaaS, ERP, or finance systems company.
  • 3+ years of experience in solutions engineering, implementation, project delivery, technical consulting, or management consulting.
  • Working knowledge of European e-invoicing, including Peppol or national mandates in France, Germany, Belgium, or Poland.
  • Proven experience managing customer implementations involving multiple teams.
  • Working knowledge of at least one ERP, such as NetSuite, Acumatica, Epicor, IFS, Syspro, SAP Business One, Sage, or Xero.
  • Understanding of AP and AR processes, including invoice capture, approval workflows, and matching.
  • Ability to discuss APIs, integrations, data mapping, and document formats such as UBL and XML.
  • Strong written communication and ability to turn complex requirements into clear guides.
  • Ability to work independently and establish a new function with limited structure.
  • Fluent professional English; additional European language skills, experience with e-invoicing network providers or tax authority platforms, and enablement or partner-support experience are preferred.

Benefits

  • Remote, hybrid, and flexible working options.
  • Opportunity to work with a global team across APAC, North America, and EMEA.
  • High-growth environment with opportunities for ownership and career impact.
  • Occasional travel to customers and events.

Interested in this position?

Apply directly on the company website

Apply Now

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