Professional Services Consultant - UK

1 month ago
Full-time
Senior
Project and Program Management
Traackr

Traackr

Traackr is the leading data-driven influencer marketing software that empowers marketers to find influencers, manage campaigns, and access insightful reporting. Our platform supports influencer marketing strategies, streamlines campaigns, and scales gl...

Internet Software & Services
51-250
Founded 2009
$13M raised

Description

  • Design and execute service projects that align with customers' objectives and strategic goals, delivering tailored, high-impact solutions.
  • Act as a trusted advisor to global enterprise customers to maximize value from Traackr’s platform and influencer marketing programs.
  • Collaborate with Sales and Customer Success to identify new service opportunities, win strategic projects, and support renewals and expansion.
  • Lead and manage end-to-end delivery of professional services projects, ensuring they meet customer expectations, timelines, and quality standards.
  • Leverage internal resources (Customer Success, Data teams) and third-party partners as needed to deliver comprehensive engagements.
  • Analyze customer and market data to uncover trends, insights, and patterns that inform strategic influencer marketing decisions.
  • Communicate customer insights and feedback to the Product team to influence roadmap and product improvements.
  • Publish and present thought leadership content (blog posts, case studies, conference presentations) to support Traackr’s industry presence.
  • Document and report project outcomes and customer insights to support continuous improvement of service delivery processes.

Requirements

  • 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients.
  • Undergraduate or graduate degree in Business, Marketing, Communications, or a related field.
  • Experience working with marketing organizations of global brands and strong understanding of digital marketing, influencer marketing, and social media.
  • Proven track record of delivering strategic consulting services and presenting insights/recommendations to senior-level audiences.
  • Ability to lead strategic conversations with customers and provide data-driven advice to optimize marketing programs.
  • Expertise in digital marketing technologies and measurement practices, particularly within influencer marketing and social media.
  • Strong written and verbal communication skills and data storytelling ability to interpret and present insights from large datasets.
  • Project management skills with the ability to manage multiple priorities, meet tight deadlines, and execute strategic projects.
  • Experience working in an international environment and collaborating across multiple time zones.
  • Agency or consulting experience with global marketing organizations is a plus; ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Role is remote-first and may require occasional in-person attendance for trainings, meetings, or team gatherings.

Benefits

  • £60,000 - £80,000 a year (salary range)
  • Competitive salary with geographic/zone pay benchmarking
  • Remote work options with hybrid flexibility and occasional in-person attendance as needed
  • Home office set-up stipend and coworking office subscription for collaborative spaces
  • Health, dental, and life insurance coverage (varies by country/state and eligibility)
  • Open vacation policy and flexible holiday schedule
  • Paid parental leave and career development opportunities including internal and external training

Interested in this position?

Apply directly on the company website

Apply Now

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