RemoteLeaf Logo
Log in Sign up

SVP, Professional Services

4 months, 2 weeks ago
Canada
Full-time
Executive
Program Manager
Project and Program Management
Microservices
Apply Now
Toptal

Toptal

Toptal is a curated talent marketplace connecting freelance software developers, designers, finance experts, product managers, and project managers with businesses globally. With a focus on top 3% talent in software engineering, design, and finance, To...

Construction & Engineering
5K-10K
Founded 2010
$4M raised
View All Jobs 17

Description

  • Build and own the vision, strategy, and execution plan for Toptal’s Services function, covering all service lines.
  • Define the organizational structure and leadership model for Services, ensuring appropriate roles and capabilities are in place.
  • Provide hands-on operational leadership to bring rigor, consistency, and clear accountability to all service lines and functions.
  • Translate high-level business and operational goals into detailed operational roadmaps and execution plans.
  • Establish scalable processes and systems to ensure delivery excellence, operational efficiency, and client satisfaction at scale.
  • Partner cross-functionally with Product, Marketing, Finance, and Legal to execute strategic priorities and company-wide initiatives.
  • Collaborate with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces.
  • Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction.
  • Drive a high-performance culture across functions, aligning leadership and teams to support scalability and evolving business needs.
  • Own outcomes related to growth, revenue pipeline, and the operational infrastructure needed to scale services.

Requirements

  • Bachelor’s degree required; Master’s degree in Engineering, Business, or related field preferred.
  • 10+ years of progressive leadership experience managing complex service organizations and multiple business units, ideally in professional services or technology-driven environments.
  • Proven track record of leading multi-service line operations with accountability for P&L, growth, and operational excellence.
  • Experience developing and executing scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
  • Experience at a technology or hyper-growth company is strongly preferred.
  • Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
  • Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
  • Excellent communication and interpersonal skills with ability to influence stakeholders at all levels, including executives and clients.
  • Demonstrated ability to drive cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.
  • Hyper-organized, detail-oriented, adaptable, willing to travel, and able to operate as a world-class individual contributor with strong ownership.

Benefits

  • Fully remote role within Toptal’s global, fully remote workforce.
  • Opportunity to work with a high-caliber, cross-functional leadership team and global colleagues.
  • High-ownership, builder-focused role with significant impact on strategy, operations, and revenue.
  • Fast-paced, innovative culture that encourages experimentation, social interaction, and collaboration.
  • Opportunities to travel to meet clients, team members, and stakeholders.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Uptalent

Remote Programs Control Specialist

Uptalent 11-50 Construction & Engineering

Uptalent.io is seeking a Civil Engineer with 10 years of program controls experience to manage the full delivery of a capital improvement program and ensure projects are completed on time, on budget, and to quality standards.

Panama Full-time Lead Program Manager
12 hours, 50 minutes ago
Binance

Binance Accelerator Program - Brand Partnerships

Binance 5K-10K Capital Markets

Binance is hiring an early-career partnership and marketing program participant to support global brand collaborations, campaign execution, and cross-functional strategy for its blockchain and Web3 ecosystem.

Asia Contract Entry Level Marketing Strategist Program Manager
Blockchain
13 hours, 35 minutes ago
The Quality Group

(Junior) Media & Shopper Activation Manager (gn) – Core Markets International (Dutch, Italian or French Speaking)

The Quality Group Health Care Providers & Services

The Quality Group is hiring a Junior Media & Shopper Activation Manager to plan and execute retail media and shopper activation work across core international markets for ESN and More Nutrition.

Germany Full-time Junior Marketing Manager Program Manager
Agile
1 day, 13 hours ago
DoorDash

Sr. Associate, Event Marketing, Brand Partnerships

DoorDash 10K-50K Air Freight & Logistics

DoorDash is hiring a Senior Event Marketing Associate to support North America events and experiential marketing for DoorDash Reservations and SevenRooms, driving brand awareness and adoption through consumer, partner, and industry experiences.

United States Full-time Mid Level Marketing Manager Program Manager
$83k-$122k
Social Media Marketing
1 day, 13 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers