Remote - Permanent Inside Sales Agent (Debt/Credit)

3 months, 3 weeks ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Pitch and close credit repair solutions based on each customer’s profile and credit situation.
  • Follow TCP’s step-by-step sales process to present products and handle client concerns.
  • Use persuasive communication to convert pre-qualified leads into customers.
  • Meet and exceed sales quotas and performance KPIs.
  • Work with TCP’s technology stack in daily operations, including Microsoft Suite, Salesforce, ZOHO, and Hodu.
  • Support inbound or inside phone sales conversations in the U.S. credit sector.
  • Maintain a customer-first approach while addressing questions and objections.
  • Learn and apply TCP’s tools, products, and sales methods quickly.

Requirements

  • 1–2 years of customer service experience in B2C financial or banking services.
  • Proven experience in inside or inbound phone sales in the U.S. credit sector.
  • Knowledge of the U.S. credit industry, including credit cards, credit repair, credit history, credit scores, reporting, lines of credit, and personal loans.
  • Excellent communication skills and a solution-oriented mindset.
  • Strong customer empathy and a customer-first orientation.
  • Ability to work full-time remotely with immediate availability.
  • Availability to work one of the listed EST schedules with a 1-hour unpaid break in a 9-hour shift.
  • Must have a computer that meets the company’s Bring Your Own Device requirements.
  • Experience with Microsoft Suite, Salesforce, ZOHO, or Hodu is preferred.
  • Willingness to learn TCP’s technological suite and sales process.

Benefits

  • 100% remote, permanent full-time role.
  • Base salary of $8/hr or $1,386/month minimum.
  • Progressive uncapped commissions.
  • Paid training for 3 weeks.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off and company holidays.
  • Birthday time off.
  • Health benefits eligibility after one year of association.

Interested in this position?

Apply directly on the company website

Apply Now

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