Remote - Permanent Inside Sales Agent (Debt/Credit)

3 months, 2 weeks ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Conduct inside/inbound phone sales with pre-qualified leads in the U.S. credit sector.
  • Pitch and close credit repair solutions based on each customer’s profile and credit situation.
  • Follow TCP’s step-by-step sales process to promote credit repair products.
  • Handle customer concerns and objections during the sales conversation.
  • Work toward and exceed sales quotas and KPIs.
  • Use TCP’s technology tools, including Microsoft Suite, Salesforce, ZOHO, and Hodu, in daily operations.
  • Maintain a customer-first, solution-oriented approach throughout the sales process.
  • Learn and apply TCP’s tools, products, and processes quickly in a remote environment.

Requirements

  • 1-2 years of customer service experience in a B2C financial or banking services environment.
  • Proven experience in inside or inbound phone sales in the U.S. credit sector, including credit cards, credit repair, credit history, credit scores, or credit reporting.
  • Knowledge of the U.S. credit industry, including credit cards, lines of credit, and personal loans.
  • Strong communication skills and the ability to persuade and close sales.
  • Customer-first orientation with empathy for customer needs.
  • Solution-oriented mindset and willingness to learn.
  • Remote full-time availability with immediate start.
  • Availability to work one unpaid 1-hour break in a 9-hour shift.
  • Ability to work one of the listed schedules: Monday-Thursday 11:00 AM to 8:00 PM and Saturday 9:00 AM to 6:00 PM EST, or Monday-Friday 12:00 PM to 9:00 PM EST, or Monday-Friday 1:00 PM to 10:00 PM EST.
  • Own a computer that meets the company’s Bring Your Own Device requirements.

Benefits

  • Base salary of $8/hour or $1,386/month minimum.
  • Progressive uncapped commission structure.
  • 100% remote, permanent full-time role.
  • Paid training for 3 weeks, scheduled Monday to Friday from 9:00 AM to 6:00 PM Eastern Time.
  • Employee development, management training, coaching, and upskilling opportunities.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Eligibility for health benefits after one year of association.

Interested in this position?

Apply directly on the company website

Apply Now

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