Remote - Permanent Inside Sales Agent (Debt/Credit)

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Pitch and close credit repair solutions based on each customer’s credit profile and scenario.
  • Follow TCP’s step-by-step sales guide to promote credit repair products and address customer objections.
  • Work inbound, pre-qualified leads with no cold calling required.
  • Use Microsoft Suite, Salesforce, ZOHO, and Hodu in daily operations.
  • Meet and exceed sales quotas and KPIs.
  • Communicate with customers in a customer-first, empathetic, and solution-oriented manner.
  • Learn and apply TCP’s technology tools and sales process.
  • Work within the assigned full-time remote schedule and shift requirements.

Requirements

  • Proven experience in inside or inbound phone sales in the U.S. credit sector.
  • 1-2 years of customer service experience in B2C financial and banking services.
  • Knowledge of the U.S. credit industry, including credit cards, line of credit, personal loans, credit repair, credit history, score, and reporting.
  • Excellent communication skills and a solution-oriented mindset.
  • Customer-first orientation and empathy toward customer needs.
  • Ability to work full-time remotely with immediate start availability.
  • Availability to work one of the specified EST schedules with a 9-hour shift and one unpaid 1-hour break.
  • Bring Your Own Device: must have a computer meeting company requirements.
  • Experience using Microsoft Suite, Salesforce, ZOHO, or Hodu (preferred).
  • Hunger to learn and adapt to TCP’s technological suite.

Benefits

  • 100% remote, permanent full-time role.
  • Base salary of $8/hr or $1,386/month minimum.
  • Progressive uncapped commissions.
  • Paid 3-week training program.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off, company holidays, and birthday time off.
  • Health benefits eligibility after one year of association.

Interested in this position?

Apply directly on the company website

Apply Now

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