Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

2 months ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Engage pre-qualified inbound leads and drive them through the sales process without cold calling.
  • Pitch and close credit repair solutions based on each customer's credit profile and situation.
  • Follow TCP’s step-by-step sales process to present products and address customer concerns.
  • Rebut objections and overcome client hesitation to convert prospects into customers.
  • Meet and exceed quotas and key performance indicators.
  • Use Microsoft Suite, Salesforce, ZOHO, and Hodu in day-to-day operations.
  • Work effectively within the required full-time remote schedule.

Requirements

  • Proven experience in inside or inbound phone sales in the United States credit sector, including credit cards, repair, history, score, and reporting.
  • 1-2 years of customer service experience in a B2C-focused financial and banking services environment.
  • Knowledge of the U.S. credit industry, including credit cards, lines of credit, and personal loans.
  • Strong customer-first orientation with empathy for client needs.
  • Excellent communication skills and a solution-oriented mindset.
  • Ability to work full-time remotely with one unpaid 1-hour break in a 9-hour shift.
  • Availability to work one of the specified EST schedules, including Monday-Thursday with Saturday or Monday-Friday shifts.
  • Bring Your Own Device requirement with a computer that meets company specifications.
  • Willingness to learn and use TCP’s technology stack, including Microsoft Suite, Salesforce, ZOHO, and Hodu.

Benefits

  • Base salary of $12/hour or $2,080/month minimum.
  • Progressive uncapped commissions.
  • 100% remote, full-time permanent role.
  • One month of paid training scheduled Monday to Friday from 9:00 AM to 6:00 PM Eastern Time.
  • Employee development, management training, coaching, and upskilling opportunities.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Health benefits eligibility after one year of employment.

Interested in this position?

Apply directly on the company website

Apply Now

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