Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

5 hours, 18 minutes ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Engage pre-qualified inbound leads and guide them through the sales process without cold calling.
  • Pitch and close credit repair solutions based on each customer's credit profile and situation.
  • Follow TCP’s step-by-step sales process to present products and address customer concerns.
  • Use persuasive communication to meet and exceed quotas and performance KPIs.
  • Work across TCP’s software tools, including Microsoft Suite, Salesforce, ZOHO, and Hodu, in daily operations.
  • Collaborate within a remote full-time schedule and maintain consistent sales productivity.
  • Provide customer-focused support with an empathetic, solution-oriented approach.
  • Contribute to client acquisition and revenue growth objectives.

Requirements

  • Proven experience in inside or inbound phone sales in the United States credit sector, including credit cards, repair, history, score, and reporting.
  • 1-2 years of customer service experience in B2C financial and banking services.
  • Knowledge of the U.S. credit industry, including credit cards, lines of credit, and personal loans.
  • Strong communication skills and a solution-oriented mindset.
  • Customer-first orientation with empathy for customer needs.
  • Remote full-time availability with one unpaid 1-hour break in a 9-hour shift.
  • Ability to work one of the specified EST schedules, including Monday-Thursday plus Saturday or Monday-Friday shifts.
  • Bring Your Own Device requirement with a computer that meets company specifications.
  • Willingness and ability to learn and use TCP’s technology suite.
  • Experience working with Microsoft Suite, Salesforce, ZOHO, or Hodu (preferred).

Benefits

  • Base salary of $12/hour or $2,080/month minimum.
  • Progressive uncapped commissions.
  • 100% remote full-time position.
  • 1 month of paid training.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Health benefits eligibility after one year of service.

Interested in this position?

Apply directly on the company website

Apply Now

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